Ganeswar Sahoo
Dubai,UAE
Summary
Career focused professional with a proven track record in enhancing communication and service quality across hotel departments. Demonstrated ability to adapt and thrive in dynamic environments while pursuing continuous skill development and increased responsibilities. High-energy individual committed to achieving operational excellence and fostering teamwork.
Overview
15
15
years of professional experience
Work history
Senior housekeeping supervisor
Ciel Dubai Marina
2025.11 - Current
- Supervised thorough cleaning procedures to ensure immaculate guest rooms.
- Implemented new cleaning protocols, optimizing housekeeping performance.
- Facilitated training sessions for new hires to deliver high-quality services from day one.
- Handled unexpected situations efficiently; minimized disruptions to guests' stays.
- Assessed team performance regularly; identified areas for further training or improvement.
- Coordinated with front desk personnel, ensuring smooth operations and guest satisfaction.
- Carried out regular inspections to uphold quality control standards.
Housekeeping Supervisor
Jumeirah Marsa Al Arab
2024.09 - 2025.10
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Housekeeping Supervisor
Four Seasons Resort Dubai at Jumeirah Beach
2016.10 - 2024.09
- Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
- Inspect guest rooms, including VIP, vacant, occupied and check-out rooms, to ensure the standards are being achieved by each employee.
- Train housekeeping employees in order to achieve the standards of cleanliness in guest rooms
- Make recommendations and follow through on conflict resolution, coaching and counseling, and, when appropriate, disciplinary action for assigned staff.
- Monitor the performance of room attendants through daily standard checks.
- Monitor and direct progress of housekeepers and attendants in rooms that are undergoing deep cleaning.
- Follow up with engineering department for daily maintenances and programs like PRP or PPM and daily work orders.
- Overlook the cleanliness of public area’s and assign special projects for overnight team
- Conduct the departmental trainings (twice a week) and daily briefings.
- Handle the guest preference and ensure guest engagement.
- Keeping track of guest complaints and ensure that the trainings are done at specific areas where necessary.
- Keeping par stock and maintaining monthly inventories of linen, chemicals, office supplies, liaising with Various Vendors, Transport Agencies, and Manpower Agencies, to facilitate smooth flow of operations.
Housekeeping Room Attendant
Four Seasons Resort
Doha, Qatar
2014.12 - 2016.04
Housekeeping Room Attendant
Fairmont the palm, Hotel Operational
Dubai
2013.10 - 2014.09
Club Mahindra Resort
, India
2011.12 - 2012.12
Fortune Park Galaxy Hotel
, India
2010.10 - 2011.03
Education
Bachelors degree of Hotel Management -
Utakl University , Odisha
IndiaSkills
- Inventory management
- Room inspection
- Employee training
- Attention to detail
- Knowledge of cleaning products
- Project management
- Adaptability and flexibility
- Communication skills
Interests
Watching cricket, Traveling , Music.
Languages
- English
Accomplishments
- Awarded as employee of the month in club Mahindra resort Goa.(March 2012)
- Nominated as employee of the month in four seasons Dubai Jumeirah Beach (September 2018)
- Two times went for taskforce at Four seasons Abu Dhabi (April, July 2018)
- Computer skills - Hot Sos , Rex, Opera
Timeline
Senior housekeeping supervisor
Ciel Dubai Marina
2025.11 - Current
Housekeeping Supervisor
Jumeirah Marsa Al Arab
2024.09 - 2025.10
Housekeeping Supervisor
Four Seasons Resort Dubai at Jumeirah Beach
2016.10 - 2024.09
Housekeeping Room Attendant
Four Seasons Resort
2014.12 - 2016.04
Housekeeping Room Attendant
Fairmont the palm, Hotel Operational
2013.10 - 2014.09
Club Mahindra Resort
2011.12 - 2012.12
Fortune Park Galaxy Hotel
2010.10 - 2011.03
Bachelors degree of Hotel Management -
Utakl University , Odisha