GANGA SEN THAKURI
Dibai,UAE
Summary
Driven professional with keen ability to lead teams and foster productive work environments. Demonstrates strong organisational skills and conflict resolution abilities, ensuring smooth operations. Aims to enhance team performance and contribute to company success.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
19
19
years of professional experience
Work history
Supervisor
Transguard group LLC
Dubai, UAE
09.2013 - Current
- Organised team resources, resulted in improved project timelines.
- Ensured smooth operations with regular maintenance checks.
- Led team meetings, ensured clear communication amongst all members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Identified potential risks and mitigated them through proactive measures.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Managed daily operations to increase productivity.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Provided constructive feedback to staff for improved performance levels.
- Implemented company policies effectively, maintained high standards of service delivery.
- Coordinated with other supervisors to maintain consistency across shifts.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Logged daily activities and notable incidents during production shifts.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Coordinated activities for team of various manufacturing workers.
- Compiled data on economics, supply chain and industry trends to build successful manufacturing plans.
Crew team leader
Transguard Group LLC
Dubai , UAE
08.2009 - 09.2013
- Improved customer satisfaction through close collaboration with the team.
- Reduced staff turnover with an effective motivation strategy.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Led project coordination, resulting in timely delivery.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Recognised exceptional individual performance for improved motivation.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Cash Custodain
Transguard group LLC
Dubai, UAE
07.2007 - 08.2009
- Coordinated with other departments successfully for a streamlined workflow.
- Executed daily operations, contributing towards improved operational efficiency.
- Ensured secure handling of cash for maintaining trust and confidence amongst customers.
Education
Level 3 - English Language
Transguard guard group
Dubai 04.2016
12+ - Performing Arts
Butwal Multiple campus
Butwal07.2006
Skills
- Staff development
- Operational efficiency
- Staff scheduling
- Staff management
- Change implementation
- Time efficiency
- Customer Service
- Team Leadership
Languages
English
Beginner
A1
Hindi
Beginner
A1
Nepali
Beginner
A1
Timeline
Supervisor
Transguard group LLC
09.2013 - Current
Crew team leader
Transguard Group LLC
08.2009 - 09.2013
Cash Custodain
Transguard group LLC
07.2007 - 08.2009
Level 3 - English Language
Transguard guard group
12+ - Performing Arts
Butwal Multiple campus