Summary
Overview
Work history
Education
Skills
Personal Information
References
Timeline
Generic
Gargi Ghosh Singh

Gargi Ghosh Singh

Dubai,UAE

Summary

Experienced professional with over 15 years of success across the finance, logistics, and automotive sectors, including 7 years in Human Resources. Proven track record in driving operational excellence and implementing people-centric processes. Skilled in core HR functions such as recruitment, onboarding, performance management, employee engagement, and HR analytics. Recognized for streamlining workflows, ensuring regulatory compliance, and partnering with cross-functional teams to align HR strategies with organizational goals.

Overview

16
16
years of professional experience
2011
2011
years of post-secondary education

Work history

Human Resource Manager

Credome India Consulting Pvt Ltd
08.2018 - 03.2025
  • Oversaw the design and execution of employee training and development programs, enhancing workforce capabilities and supporting organizational growth.
  • Managed end-to-end recruitment lifecycle, including job postings, candidate screening, interviewing, and onboarding to ensure timely and strategic talent acquisition.
  • Conducted performance management initiatives, including appraisal systems and individual development plans to drive employee engagement and career progression.
  • Resolved employee grievances and facilitated conflict resolution, promoting a positive and inclusive workplace culture.
  • Directed accurate and timely payroll processing and benefits administration, ensuring a seamless employee experience and legal compliance.
  • Ensured compliance with labour laws and internal hr policies, maintaining regulatory standards and ethical practices across the organization.
  • Led, coached, and developed the hr operations team, driving operational efficiency and excellence in service delivery.

Franchise owner of Tulipians branch in Teghoria, Kolkata

TULIPIANS- AN INCLUSIVE PRE-SCHOOL
Kolkata
02.2016 - 03.2025
  • Owned a full-fledged franchise centre running under TULIPIANS an inclusive Montessori.

Planning Coordinator in Marketing and Product Pricing Team

FIAT CHRYSLER AUTOMOBILES (FCA)
Dubai
07.2014 - 12.2015
  • Company Overview: FCA Middle East Group
  • Assist in Marketing Budget Plan and Proposals for FCA Middle East Group.
  • Derive Option Take Rate Reports by Market, Model Codes for the Product and Pricing team.
  • Preparing Sales Mix Report for the Product and Pricing team.
  • Involve in preparing and tracking the Historical Sales Reports.
  • Prepare monthly Direct Advertising Spend of our Dealers in the region.
  • Involve in preparing Weekly Showroom Traffic Report for the Middle East Region.
  • Assist in processing Marketing Claims for Middle East Region to our Head office in Italy.
  • FCA Middle East Group

Co-ordinator- Quality Measurement Group

UNITED PARCEL SERVICES (UPS)
Pune
03.2012 - 05.2014
  • Involved in preparing Monthly Site Quality Survey (CXS) reports for USA and Canada.
  • Engaged in preparing Monthly Quality Measurement (QM) reports published for stakeholders and managing directors to review for US and Canada region.
  • Exclusively handled the data management like keeping records of client's accounts payable and receivables.
  • Supported fund advisers to prepare customized fund research reports including qualitative analysis of fund research process.
  • Prepared Quality Scorecard for existing Skill Groups in the organisation.
  • Approved claims for Guaranteed Service Refund (GSR) Audits for USA and Canada.
  • Prepared various credits and over payment reports including interaction with collectors onshore providing requested information needed.

Assistant Accounts Receivables

UNITED PARCEL SERVICES (UPS)
Pune
03.2012 - 01.2013
  • Exclusively handled the payments received from the customer against the services provided.
  • Involved in appropriate application of ACH/Check payments to the correct business unit within UPS.
  • Prepared various credits and over payment reports including interaction with collectors onshore providing requested information needed.
  • Coordinated with the team to meet the Minimum Acquired Requirement (MAR) for daily payments deposited in the JPMC bank.
  • Processed Currency Conversion Payments for Canada.
  • Processed Refunds on US checks.
  • Achievements: Got promoted by management from Assistant Accounts receivable to Co-ordinator in QMG.

Junior Finance Analyst (Online Banking)

HALIFAX BANK OF SCOTLAND (HBOS)
Leeds
03.2009 - 01.2011
  • Exclusively handled the data management like keeping records of client's accounts payable and receivables.
  • Assist clients in planning cash and securities investments.
  • Involved in preparation of financial statement and Net Asset Valuation.
  • Contributed in monitoring and reviewing the revenue and expenditure.
  • Prepared various client related correspondences including audit confirmations and investors requests.
  • Interacted with auditors providing requested information needed.

Fund Administration (Online Banking)

HALIFAX BANK OF SCOTLAND (HBOS)
Leeds
05.2009 - 03.2010
  • Undertaken assignments in Electronic Data Processing, Cash and Securities Reconciliation and Account Maintenance.
  • Managed the accounts payable processing including preparation of checks and/or wire transfers.

Education

Master of Science - International Business & Management

Sheffield Hallam University

Bachelor of Commerce - Accountancy Hons

The Bhawanipur Education Gujarati Society

CFA Level- 1 - Finance

CFA Institute
01.2013 - 01.2016

Advanced Certified Autism Specialist - Autism

IBCCES University

Skills

  • HR Data & Process Coordination
  • Operations & Quality Management
  • Payroll & Compensation Support
  • Data Management
  • MS Office Suite
  • SAS (Base Programming)
  • Reporting & Data Analytic
  • MIS & Documentation (Mainframe)

Personal Information

  • Passport Number: P6755116
  • Date of birth: 06/22/85
  • Nationality: Indian

References

References available upon request.

Timeline

Human Resource Manager

Credome India Consulting Pvt Ltd
08.2018 - 03.2025

Franchise owner of Tulipians branch in Teghoria, Kolkata

TULIPIANS- AN INCLUSIVE PRE-SCHOOL
02.2016 - 03.2025

Planning Coordinator in Marketing and Product Pricing Team

FIAT CHRYSLER AUTOMOBILES (FCA)
07.2014 - 12.2015

CFA Level- 1 - Finance

CFA Institute
01.2013 - 01.2016

Co-ordinator- Quality Measurement Group

UNITED PARCEL SERVICES (UPS)
03.2012 - 05.2014

Assistant Accounts Receivables

UNITED PARCEL SERVICES (UPS)
03.2012 - 01.2013

Fund Administration (Online Banking)

HALIFAX BANK OF SCOTLAND (HBOS)
05.2009 - 03.2010

Junior Finance Analyst (Online Banking)

HALIFAX BANK OF SCOTLAND (HBOS)
03.2009 - 01.2011

Bachelor of Commerce - Accountancy Hons

The Bhawanipur Education Gujarati Society

Master of Science - International Business & Management

Sheffield Hallam University

Advanced Certified Autism Specialist - Autism

IBCCES University
Gargi Ghosh Singh