Gaurav Batta
Dubai
Summary
Results-oriented Branch Manager specialising in planning and managing total operations. Analytical and detail-orientated with over 6 years of experience.
Astute Optometrist with extensive experience providing outstanding patient care through accurate examination, assessment and identification processes. Offering clear and thorough,advice and solutions for excellent levels of client satisfaction and improved company growth.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Branch manager & Optometrist
Al Jaber optical
Dubai, UAE
06.2018 - 01.2024
- Designed sales and service strategies to improve revenue and retention.
- Managed employee performance reviews, built positive communication and delivered development insights.
- Delivered accurate, efficient eye examination services to consistently high clinical care standards.
- Worked closely with other Optometrist to enable efficient running of clinic operations.
- Cultivated a personable and community feel in-store to increase repeat business.
- Developed positive rapport with customers and memorised patients names to improve customer satisfaction.
- Increased store efficiency by overhauling staff schedule and conducting performance reviews.
Senior optometrist
Batta Optician
Ujjain, India
04.2014 - 01.2018
- Worked closely with Optometrist to enable efficient running of clinic operations.
- Delivered accurate, efficient eye examination services to consistently high clinical care standards.
- Managed employee performance reviews, built positive communication and delivered development insights.
Education
Bachelor of optometry - Optical
Bharti Vidyapeeth University
Pune, India 06.2008 - 06.2012
Skills
- Outstanding customer care
- Issue identification and diagnosis
- Approachable
- Reporting and documentation
Languages
English
Fluent
Hindi
Fluent
Timeline
Branch manager & Optometrist
Al Jaber optical
06.2018 - 01.2024
Senior optometrist
Batta Optician
04.2014 - 01.2018
Bachelor of optometry - Optical
Bharti Vidyapeeth University
06.2008 - 06.2012
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