Gaurav Gurbani

Founded a small food cart business driven by a passion for cooking.
Directed operations with assistance from one chef for efficient service delivery.
Optimised the business to operate on autopilot, reducing daily involvement.
Identified limited growth opportunities in current market landscape.
Sought positions such as Senior Sales Associate, E-commerce Supervisor, and Store Supervisor.

• Managed daily store operations, ensuring cleanliness and compliance with safety standards.
• Trained and scheduled staff, delegating tasks to optimise team performance.
• Resolved employee issues while fostering a positive work environment.
• Handled escalated customer complaints and inquiries to maintain service excellence.
• Monitored stock levels and ordered products to ensure availability and proper pricing.
• Oversaw product display and rotation to enhance merchandising effectiveness.
• Monitored sales performance, reporting findings to management for strategic improvements.
• Managed cash transactions and authorised payments to ensure financial accuracy.

• Closed sales by effectively communicating with clients and utilising sales techniques.
• Conducted outreach to potential clients, securing new business opportunities.
• Submitted detailed proposals and quotations to meet client needs.
• Organised accounts through comprehensive administrative tasks.
• Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.