GAURAV HANDA
DUBAI,UAE
Summary
Results-driven Business Development Manager with knack for identifying growth opportunities and fostering client relationships. Spearheaded initiatives that increased market share and revenue growth, showcasing leadership and strategic planning. Known for transforming challenges into opportunities and driving team success.
Overview
21
21
years of professional experience
Work history
Business Development Manager
MYCON MARKETING SERVICES (ENBD Process)
Dubai, UAE
2024.05 - Current
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Devised comprehensive business plans, enabling sustainable growth.
- Led team of 12 members to achieve KPI targets and successfully complete assigned projects.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Promoted professionalism among staff to develop productive relationships.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Implemented new working methods which improved overall efficiency of the team operations.
Relationship manager
CITIBANK
Dubai, UAE
2022.05 - 2024.04
- Secured NTB Corporate accounts for priority client portfolio growth
- Managed client relationships and enhanced banking sales strategies
- Created and implemented effective sales strategies
- Developed corporate portfolio by identifying and pursuing strategic business opportunities
- Ensured compliance with bank policies while performing job responsibilities
- Organised company exhibitions and corporate events
- Increased client acquisition among businesses and high-net-worth individuals through targeted strategies
Sales Manager
MAXTER TECHNOLOGIES LLC
2020.10 - 2022.04
- Established Efficient workflow processes
- Manages & completes a wide range of Maintenance and repair for the building
- Generates the sales and facility work for the company
- Monitor and renew of the annual Maintenance Contracts for various utilities
- Handle entire Property Management
- Ensure Smooth Operation & Maintenance functions
- Responsible for the custody of construction and maintenance material equipment
Relationship Manager
STANDARD CHARTERED BANK
Dubai, UAE
2016.10 - 2020.08
- Acquisition of NTB Corporate for Salary Account and personal Loans
- Employee Banking relationship Management retail Banking sales
- Responsible for developing sales plans
- Establishing Relations with Priority client's salary more than 30k
- Dedicated Relationship Manager for our Top 22 Corporate companies of SCB
- Identified and developed new business opportunities, expanding existing client bases.
- Listing Companies with company turnover more than 50M $
Relationship Manager
EMIRATES NBD
2015.09 - 2016.09
- Review, process, close and administer loan proposals
- Interview applicants and request specified information for loan applications
- Analyze applicant financial status, credit, and property evaluation
- Ensure loan agreements are complete and accurate according to policy
- Maintain database and monitor performance of loans
- Confer with underwriter to aid in resolving loan application problems
- Analyze potential loan markets to develop prospects for loans
Senior Officer
UNITED ARAB BANK
2012.10 - 2015.08
- Handling Conventional Loans and Islamic Finance (SME)
- Achieving the budgets cross sell as Trade Finance and Mortgages
- Working under the bank policies
- Marinating complete and detailed knowledge all assigned products
Sales Officer
ABU DHABI COMMERCIAL BANK
2009.10 - 2012.08
- To sell multi products as Business Account, Business Loans and business card
- Maintain specified number of direct calls
- Working under the bank policies
- Developing relationship with key decision makers in target organization
- Ensuring client satisfaction by responding to customer queries
Senior Sales Officer
EMIRATES NBD
2007.12 - 2009.07
- Resolving the queries of clients related to Personal loans
- Maintaining responsibility for carrying out business for loans division
- Working under the bank policies
- Attending the regular training and development programs
- Handling bucket x or bucket 1 collection cases also
Sales Officer
ABN AMRO BANK
2006.05 - 2007.10
- Motivating team to enhance the sales and guiding newly joined team
- Managing team in the absence of Team Leader
- Customer satisfaction and loyalty programs
- Maintaining relationship with payroll companies
- Co-ordination with credit department and Back office
Sales Officer
STANDARD CHARTERED BANK
2004.04 - 2006.04
- To manage the sales team of direct sales executives
- To motivate the sales team and best practices in the business
- To develop the team to achieve sales through aligning sales agent in the right directions
- Work closely with the team to assist in joint promotions for new acquisitions of customers across countries
Education
Bachelor of Business Administration - Marketing
GG University
Skills
- Sales Strategy Development
- Instant supervision
- Patience and understanding
Timeline
Business Development Manager
MYCON MARKETING SERVICES (ENBD Process)
2024.05 - Current
Relationship manager
CITIBANK
2022.05 - 2024.04
Sales Manager
MAXTER TECHNOLOGIES LLC
2020.10 - 2022.04
Relationship Manager
STANDARD CHARTERED BANK
2016.10 - 2020.08
Relationship Manager
EMIRATES NBD
2015.09 - 2016.09
Senior Officer
UNITED ARAB BANK
2012.10 - 2015.08
Sales Officer
ABU DHABI COMMERCIAL BANK
2009.10 - 2012.08
Senior Sales Officer
EMIRATES NBD
2007.12 - 2009.07
Sales Officer
ABN AMRO BANK
2006.05 - 2007.10
Sales Officer
STANDARD CHARTERED BANK
2004.04 - 2006.04
Bachelor of Business Administration - Marketing
GG University