Gaurav Kanchan
Dubai,DU
Summary
A high-performing individual with 6 + years of experience, demonstrating drive, enthusiasm, and initiative, with the ability to work well under pressure, consistently deliver quickly and accurately and able to prioritize to ensure deadlines are met whilst maintaining a high standard of analysis and insight. To work in a challenging position requiring business aptitude, analytical skills, and involving customer interaction in a progressive and professionally managed organization of repute.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Reinsurance Service Co Ordinator
Kay International AMEA Limited
01.2023 - Current
- Responsible for managing All Endorsement and Claims activities for Southeast Asia accounts.
- Updating the system with correct Endorsement information provided by the client and calculating pro rata premium.
- Generating Endorsement slip and sending the endorsement slip for signing to the Underwriter.
- Updating the system with correct claim information provided by the client and sending out Debit note to Reinsurer.
- Regular follow up on pending Endorsement, open claims and outstanding claims through calls, emails or setup meeting to resolve the pending cases.
- Providing client analysis to the broker.
- Actively involved in Kay9 system enhancement and testing
Senior Share Register Analyst (EMEA Region)
Link Group
09.2020 - 11.2022
- Performed detailed analysis and generated 40+ monthly comprehensive client reports along with handling direct investor/client/custodian/third-party queries
- Worked closely with the UK, US, and AUS Stakeholders
- Pilot Batch employee, prepared standard operating procedures (SOP), conducted training/refresher for team members, and trained 4 new joiners across global teams
- Provided coaching, and mentorship and resolved queries, concerns, and issues of the entire team
- Motivate, mentor, and ensure good overall morale of the team
- Doing daily work allocations and delegations, checking reports of team members, giving feedback on quality improvement and productivity, and guiding them regularly
- Took ownership of various additional responsibilities, keeping track of it, and taking accountability for getting things done
- Tracked deliverables, quality, and productivity of reports and special projects, especially during peak volumes against the set KPIs
- Regularly monitored the skill metrics of the team, conducted performance reviews and one-on-one with each team member, set career development paths and opportunities, established SMART goals, and assisted the manager in preparing KPIs and escalation of issues
- Identified areas for improvement with an automation mindset and took risk-reduction and continuous improvement initiatives within the system, operations, and processes by creating 3 macros with VBA
- Ensured that the team strictly adheres to policies & procedures while working on reports and due diligence with the highest standards.
Senior Advisor (EMEA Region)
Willis Tower Watson
05.2017 - 09.2020
- Process and handle various classes of the claims process for the MENA region i.e
- To provide end-to-end service to clients and reinsurance companies
- Corresponding with the client and reinsurers pertaining to claims services
- Being an account handler, responsible for handling individual portfolios with end-to-end processing and settling various claims
- Checking client's claims advice/settlements and ensuring proper filing in the work tracking system
- Cleared more than 300 + backlog queries with the help of various brokers
- Experience in handling Marine & Non-Marine business including all classes of business- Motor, Medical claims, Personal accidents, and Property Claims etc
- Visited Lloyd's office in London for process migration & trained new joiners
- Transferred 40 clients to the Mumbai office and received 4 spot awards.
Associate Analyst (EMEA Region)
WIPRO
09.2016 - 04.2017
- Worked as an Associate Analyst in Wipro for Citi Group
- Process migration from Chennai to Mumbai
- Activities like logging of the invoice, reconciliation of trade line, calculating of brokerage charged by broker, initiating payment of invoice, and performing month-end activities
- As part of the workflow with my due diligence have saved costs around 1000 USD for Citi and the client appreciated my efforts in an email
- Received award for the best fresher.
Education
Bachelor of Financial Markets - Finance And Insurance
Mumbai University
India, Mumbai06.2016
Skills
- MS Office
- Tally
- Financial Analysis
- Financial Reporting
- Data Analysis
- Claim handling
- Reinsurance
- Leadership
- Time Management
- Communication
- Problem Solving
- Mentoring
Certification
- CII Level 1
- Train the Trainer (TTT)
- Effective Communication & Problem Solving
Languages
English
Hindi
Tulu
Marathi
Education
Bachelor of Financial Markets from Mumbai University (2013-2016)
Personal Information
- Date of Birth: 05/05/95
- Gender: Male
- Nationality: Indian
- Visa Status: Resident
Timeline
Reinsurance Service Co Ordinator
Kay International AMEA Limited
01.2023 - Current
Senior Share Register Analyst (EMEA Region)
Link Group
09.2020 - 11.2022
Senior Advisor (EMEA Region)
Willis Tower Watson
05.2017 - 09.2020
Associate Analyst (EMEA Region)
WIPRO
09.2016 - 04.2017
Bachelor of Financial Markets - Finance And Insurance
Mumbai University
Similar Profiles
Gilberto Juarez PompaGilberto Juarez Pompa
Senior Commercial Lines Underwriting Manager – LatAm & Caribbean at Kay International AMEA LimitedSenior Commercial Lines Underwriting Manager – LatAm & Caribbean at Kay International AMEA Limited
Nancy Jiao ShuyingNancy Jiao Shuying
Head of Supply Chain Innovation & Excellence at Mondelēz International AMEA Pte LtdHead of Supply Chain Innovation & Excellence at Mondelēz International AMEA Pte Ltd
ACQUAH RICHARDACQUAH RICHARD
Warehouse Assistant at JAY KAY INDUSTRIES & INVESTMENTS LIMITEDWarehouse Assistant at JAY KAY INDUSTRIES & INVESTMENTS LIMITED