Gaurav Sharma
Dubai
Summary
Data-driven and detail oriented professional with 5+ years of significant achievements in an Omni-channel environment. Diverse experience across operations, project management, and team management. Diligent about producing exceptionally clean, strong, and efficient processes in line with business goals.
Overview
8
8
years of professional experience
Work History
Marketing Manager, Website Development
Danube Home
03.2022 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
Team Lead - E-Commerce Catalog / Content Management
Landmark Group
01.2020 - 03.2022
- Managed the team responsible for creating SEO-optimized bilingual content (English & Arabic) for Landmark Group Concepts, including HomeCentre, Homebox, Centrepoint, Max, Babyshop, Lifestyle, and others
- Oversaw End-to-End Turnaround Time (TAT) management, ensuring timely launch of 35k+ products annually within 10 days from sample receipt to trading on the website
- Collaborated with Studio, Image Editing, Post Production, Copywriting EN & AR, Quality Checks, and UAT Previews teams
- Independently led projects for New Territory Launches and End-to-End Website Restructure
- Implemented A/B Tests based on hypotheses and made data-driven decisions from a Content perspective
- Contributed to the development of an in-house PIM (Product Information Management System)
- Ensured debugging for system bugs and handled escalations within SLAs
- Collaborated with Studio/Tech/Product/Image Editing/Merchandising teams to collect bug data and address issues on JIRA Projects
- Created and presented weekly, monthly, and quarterly reports to Management and Business Heads
- Collaborated with the finance department to manage resource budgets and raised purchase orders for payment to external agencies and freelancers.
Online Ticketing Agent
Travelstart.com
11.2018 - 11.2019
- Responsible for Ticketing Ops and converting Failed Transactions into Valid Bookings.
Holiday Consultant
Value Manage LLC (Club Mahindra)
06.2018 - 10.2018
- Responsible for Driving B2C sales across UAE Market.
Senior Travel Expert
Antilog Vacations India
09.2017 - 05.2018
- Responsible for Driving B2B sales in addition to the previous job profile.
Travel Expert
Concentrix India (Makemytrip.com)
09.2015 - 09.2017
- Responsible for Driving B2C sales of International & India-Domestic Holiday packages
Education
Bachelor of Arts -
Panjab University
01.2017
Higher Secondary: PCM -
CBSE
01.2012
Skills
- Cross-Departmental Alignment
- Contract Negotiation
- Service Promotion
- Strategic Marketing
Languages
English
Hindi
Punjabi
Urdu
Skills Technology Experience
- Project Management
- Content Strategy & Reporting
- SEO / SEM
- Data Management (PIMs)
- Google Analytics
- Tableau
- Stakeholder Management
- Category Oversight & Taxonomy
- SAP Hybris
- Magento
- Headless CMS – Amplience & Contentful
- In-house Merchandising Platform - Crossplay
Personal Information
Nationality: Indian
Timeline
Marketing Manager, Website Development
Danube Home
03.2022 - Current
Team Lead - E-Commerce Catalog / Content Management
Landmark Group
01.2020 - 03.2022
Online Ticketing Agent
Travelstart.com
11.2018 - 11.2019
Holiday Consultant
Value Manage LLC (Club Mahindra)
06.2018 - 10.2018
Senior Travel Expert
Antilog Vacations India
09.2017 - 05.2018
Travel Expert
Concentrix India (Makemytrip.com)
09.2015 - 09.2017
Bachelor of Arts -
Panjab University
Higher Secondary: PCM -
CBSE