Gautam Dutta
Managing Director & Head Cash Product Innovation Management
Abu Dhabi
Summary
- Diversified experience of 26 years across Product Innovation, Digital Payments, Treasury Advisory services, Digital Transformation, Sales, Operations & Client Management.
- Track record of delivering breakthrough business performance, managing change & building propositions through the creation of Global Payment and Channel value stream, Technology, process & enablement functions
- Subject matter expert with experience in crafting customer-centric value propositions for enhanced performance.
- Chair of UAE Banking Federation Transaction Banking Committee, Working group member of Central Bank of UAE Open Banking Initiative, Digital Dirham Multilateral Central Bank Digital currency initiatives
Overview
33
33
years of professional experience
4
4
Certifications
Work History
Managing Director & Global Head of Cash Product Management
First Abu Dhabi Bank
06.2017 - Current
- Define product vision, strategy for Payments, Liquidity & Escrow Management, Corporate Cards & FI Network Management propositions
- Lead enterprise-level strategic initiatives for Stablecoin/Deposit Token/ CBDC , Treasury Advisory services, including Treasury Management Systems, Digital Channels & API platforms.
- Manage client lifecycle and business fulfillment through a team of direct and matrix resources. Act as a Trusted Partner for clients.
- Deliver consistent Cash Management revenue and Payments Market share growth by identifying new business opportunities and expanding service offerings.
- Drive Global Cash Management Product Value Streams - Develop strategy, align client and regulatory requirements, prioritize strategic initiatives, consult/ support sales, monitor market intelligence & industry practices.
Head -Transaction Banking Operations
First Gulf Bank
03.2013 - 06.2017
- Tasked to turn around Operations by enhancing workflow processes, reviewing team structures, strengthening stakeholder relationships & improving service standards.
- Set internal policies, and develop an effective set of controls in accordance with the philosophy of continuous improvement.
- Fostered a work culture of collaboration, reduced Turnover & built cohesive teams for Remittance, Clearing, Loans & Deposit services.
- Participated in technical leadership groups for the roll-out of New Products & processes in alignment with the Target operational model.
Senior Vice President & Country Head-GTB Channels
The Hong Kong & Shanghai Banking Corporation Ltd.
12.2009 - 03.2013
- Solution Delivery & business fulfillment for Global and Business Banking ; Lead a team of 18 members for technical solution, implementation, integration and delivery for payments & Cash managment mandates (2013 NTB EBV: $47.5mio & FNR >60%).
- Drive global & regional Delivery Channel strategy including ERP and TMS integration, In-house banking and shared-service-centres.
Vice President and Regional Head- GTB Channels
The Hong Kong & Shanghai Banking Corporation Ltd.
07.2006 - 12.2009
- Drive product enhancement/ commercialization (e-channel, Mobile, H2H & SWIFT- MACUG/SCORE), initiatives across global market client segments.
- Build COE delivery and support model for client on-boarding for ASP countries; drive solution revalidation and internal change management initiatives.
- Recipient of CEO award for “Best CIB Deal-2006”/“Business Innovation of Year-2007”.
Regional Manager
Ingenico, Formerly TechProcess Solutions Ltd
04.2006 - 07.2006
- Drive Sales and key account management for Bulk Collection & Remittance solutions with Govt Institutions/Corporate & Utility providers.
- Implemented Automation program for receivables collection with Citi Financial, ABN Amro & ICICI Bank.
- Built new revenue streams with Payment Gateway partnerships with NGOs & Travel websites.
Global Presales Manager
Polaris Software Labs Ltd
10.2001 - 05.2002
- Global presales support and Alliance management for Bankware product suite.
Relationship Manager
HDFC Bank Ltd
05.1999 - 10.2000
- Build and manage 50+ client portfolio within Middle Market segment for Cash Management business.
Senior Engineer
Engineers India Ltd
06.1997 - 05.1999
- Design and commissioning of petrochemical facilities; Coordination of pre and post-bid activities for commissioning before schedule.
Manager Sales
Unit Trust Of India Ltd
07.1992 - 06.1997
- Product development, distribution & marketing strategies for Corporate and Retail segment.
Education
MBA -
Indian Institute of Management
Lucknow, India 04.2001 -
Bachelor of Engineering - Electrical & Electronics Engineering
Birla Institute of Technology
Skills
- Product Development
- Relationship Management
- Business Strategy
- Digital Transformation
- Revenue Management
- Change Management
Accomplishments
- Managed global GTB Cash P&L -Grow CASA book by 3.5X ($80 B), and revenue by 1.6x ($2.5B)/ in 8 years at FAB.
- Developed strategic partnerships for Treasury Management Solution, Billing and Pricing Engine, Escrow System & Payment Hub.
- Implemented 1st In-house Bank in GCC, rolled out White-lapelled TMS for Corporate & Institution Banking Clients.
- Built new Business practice -Treasury Advisory Services; Delivered assignments for Abu Dhabi Inc. clients.
- Steered implementation for BUNA, Instant Payment Aani, Oman RTGS, SARIE, Kinexys pilot for Programmable Payments.
- Roll-out of first MVP payment pilot between UAE & China with CBDC.
- Drove enterprise-wide initiatives - FAB-ADGM roll-out, SWIFT-gpi, BaaS for Wio, M-Bank, ISO 20022 & Open Banking.
Certification
ACT Certificate in International Treasury Management
Timeline
Managing Director & Global Head of Cash Product Management
First Abu Dhabi Bank
06.2017 - Current
Head -Transaction Banking Operations
First Gulf Bank
03.2013 - 06.2017
Senior Vice President & Country Head-GTB Channels
The Hong Kong & Shanghai Banking Corporation Ltd.
12.2009 - 03.2013
Vice President and Regional Head- GTB Channels
The Hong Kong & Shanghai Banking Corporation Ltd.
07.2006 - 12.2009
Regional Manager
Ingenico, Formerly TechProcess Solutions Ltd
04.2006 - 07.2006
Global Presales Manager
Polaris Software Labs Ltd
10.2001 - 05.2002
MBA -
Indian Institute of Management
04.2001 -
Relationship Manager
HDFC Bank Ltd
05.1999 - 10.2000
Senior Engineer
Engineers India Ltd
06.1997 - 05.1999
Manager Sales
Unit Trust Of India Ltd
07.1992 - 06.1997
Bachelor of Engineering - Electrical & Electronics Engineering
Birla Institute of Technology
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