Gautam Khatri
Restaurant Manager
Summary
A competent Graduate in Hospitality Management with a Bachelor Degree and over 10 years of experience at different roles including a part of the “Pre-Opening Team”. I've always been a quick learner, a strong team player and able to work through problems to meet the necessary objectives.
Overview
12
12
years of professional experience
Work History
Restaurant Manager (Pool & Beach)
Hilton Dubai Palm Jumeirah
Dubai
06.2024 - Current
- Managing the overall pool & beach restaurant operations
- Taking daily briefing for prior session, practice up-selling to increase average per cover and training the staff to ensure the best services
- Ensuring the highest standards of service to meet the brand expectations and maintaining exceptional levels of guest services
- Responsible for recruiting, training & developing team members based on Job role
- Representing the outlet’s P&L with justifications to the revenue, expenses and profit margin on a monthly basis
- Maximizing all the business opportunities towards the outlet targets to generate revenue and controlling on the operational costs
- Accountable for monthly stock takes, ordering and inventory of all OS&E and Linen within the budgetary guidelines
- Managing guest queries in a timely and efficient manner
- Ensuring the HACCP and basic hygiene procedures & standards are maintained
- Conducting Performance Development Review for the team
In-Room Dining Manager (Pre-Opening)
Hilton Dubai Palm Jumeirah
Dubai
05.2022 - 05.2024
Assistant Restaurant Manager
Hilton Ras Al Khaimah Beach Resort
Ras Al Khaimah
12.2020 - 04.2022
Food & Beverage Supervisor
Hilton Ras Al Khaimah Beach Resort
Ras Al Khaimah
04.2017 - 11.2020
Food & Beverage Captain
Hilton Ras Al Khaimah Beach Resort
Ras Al Khaimah
04.2017 - 03.2020
Food & Beverage Assistant
Trident Hotel (The Oberoi Hotels)
Gurgaon
08.2015 - 03.2017
Hotel Operation’s Trainee
Taj Exotica Resort & Spa
Goa
06.2013 - 11.2013
Education
Bachelor of Hospitality Management & Catering Technology - Food and Beverage Management
Punjab University
India01.2015
Higher secondary education - Science Stream
HBSE board
HaryanaHigh school education -
HBSE board
HaryanaSkills
- Food & Beverage management
- Strategic planning
- Excellent communication skills
- Financial targets
- Profit & loss report analysis
- Preparation and presentation
- Attention to detail
- Compliance with brand standards
- Revenue preparation
- Budget preparation
- Forecasting
- Cost control
- Training
- Coaching
- Social Media marketing
- Customer focused
- Motivational skills
- Influential people skills
- Database software
- Word processing software
- POS software
- Ability to work under pressure
- Willingness to develop team members
- Willingness to develop self
- Excellent grooming standards
- Flexibility
Personal Information
- Date of Birth: 10/15/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
Otheractivities
- Reading Books
- Swimming
Projectsandachievements
- Part of the Pre-Opening team for Hilton Dubai Palm Jumeirah
- Established the in-room dining & mini bar operations for 605 guest rooms
- Revenue achievements by exceeding the budget targets with high profitability
- Achieved the record target for the highest Guest Satisfactions
- Key contributor for the LQA audits to secure the highest scores
- Successfully attended the Quality Audit for multiple times with great results
- Social Media committee champion and key member for the department
- Successfully implemented the Making Moment project with multiple creative options
- Key contributor for the Dog Friendly project and its successful launching
Timeline
Restaurant Manager (Pool & Beach)
Hilton Dubai Palm Jumeirah
06.2024 - Current
In-Room Dining Manager (Pre-Opening)
Hilton Dubai Palm Jumeirah
05.2022 - 05.2024
Assistant Restaurant Manager
Hilton Ras Al Khaimah Beach Resort
12.2020 - 04.2022
Food & Beverage Supervisor
Hilton Ras Al Khaimah Beach Resort
04.2017 - 11.2020
Food & Beverage Captain
Hilton Ras Al Khaimah Beach Resort
04.2017 - 03.2020
Food & Beverage Assistant
Trident Hotel (The Oberoi Hotels)
08.2015 - 03.2017
Hotel Operation’s Trainee
Taj Exotica Resort & Spa
06.2013 - 11.2013
Bachelor of Hospitality Management & Catering Technology - Food and Beverage Management
Punjab University
Higher secondary education - Science Stream
HBSE board
High school education -
HBSE board
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