Gautam Kumar
Dubai
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
7
7
years of professional experience
Work History
Sales Manager
Cyborg Capital Management LLC
02.2024 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Networked to identify potential new clients and expand geographic territories.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Commodity trading on MT5.
- Forex market.
- XAUUSDT trading
Sales Officer
HDFC Bank
08.2020 - 12.2023
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Explained very technical financial information to applicants in easy to understand language.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
Relationship Officer
Axis Bank
06.2019 - 07.2020
- Used various forms of marketing and advertising techniques to identify potential customers such as conducting information seminars, distributing flyers and brochures and telemarketing.
- Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.
- Built networking and referral systems through realtors and title companies.
- Proactively identified solutions for customers experiencing credit issues.
- Researched and updated industry knowledge on changing legislation and regulations.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
Tele Calling Executive
Tech Mahindra
06.2018 - 01.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Took ownership of customers issues to follow problems through to resolution.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Education
Software testing -
Croma
Noida, India01.2019
Bachelor of Science - Computer Science
Kurukshetra University
Yamunanagar, India05-2018
Java programming -
Ducat
Gurugram, India01.2017
Skills
- Sales
- Relationship building
- Marketing strategy
- Sales strategy development
- Strategic planning
- CRM software
- Product knowledge
- Sales processes
- Cold calling
- Client relationship management
- Product and service management
- Systems and software expertise
Personal Information
Title: Sales Associate
Timeline
Sales Manager
Cyborg Capital Management LLC
02.2024 - Current
Sales Officer
HDFC Bank
08.2020 - 12.2023
Relationship Officer
Axis Bank
06.2019 - 07.2020
Tele Calling Executive
Tech Mahindra
06.2018 - 01.2019
Software testing -
Croma
Bachelor of Science - Computer Science
Kurukshetra University
Java programming -
Ducat
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