Gavin Castelino
Sales Manager
Dubai
Summary
Experienced sales specialist with over 9 years of successful track record in selling and customer service. Skilled in client acquisition, relationship management, and ensuring high customer satisfaction and retention for corporate clients, events, and management across diverse industries and geographical locations. A strategic planner who has consistently added significant value to processes, productivity, and cost-effectiveness. Additionally, possesses a strong network spanning two continents.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Partnerships Manager
Cogent Solutions Event Maanagement
Dubai
08.2021 - Current
- Proactively explore fresh sales opportunities by engaging in cold calling, networking, and utilizing social media platforms, face-to-face meetings, to surpass targeted sponsorship goals for each event.
- Joined business development meetings and supported market outreach plans to improve business development.
- Developed annual account objectives and formalized client communications for communication of goals and plans.
- Conduct thorough research of potential sponsors for each event.
- Nurture and sustain relationships with existing and prospective sponsors.
- Ensure Customer Relationship Management (CRM) system is continually updated.
- Arrange different services for clients and aid in creating promotional materials to showcase sponsorship and advertising prospects.
- Stay informed about event schedules and sponsorship cutoffs
Sponsorship Sales Executive
Verve Management, Dubai
Dubai
11.2020 - 07.2021
- Research and develop list of potential sponsors for each conference
- Develop and maintain relationships with existing and potential sponsorship clients
- Utilize telephone solicitation, electronic and written correspondence and face-to-face meetings as tools in order to reach and exceed budgeted sponsorship target for each conference
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships
Assistant Sales Manager
Messe Frankfurt India
Mumbai
09.2019 - 08.2020
- Identification new business opportunities - Exhibition Sales.
- Collaborate effectively with team members, operating as cohesive unit to achieve superior results.
- Maintain close communication and cooperation with editorial and marketing teams, fostering unified approach.
- Attend events and work closely with exhibitors and sponsor clients on-site, ensuring fulfillment of contracts and addressing their concerns and needs promptly.
- Stay up-to-date with industry developments and trends by regularly engaging with variety of relevant publications.
- Thoroughly understand market landscape, identifying changes and trends to provide clients with compelling value proposition
Assistant Sales Manager
Marcus Evans
Mumbai
12.2016 - 05.2019
- Responsible for International Conference sales paid delegate acquisition for B2B Segment.
- Develop and maintain on-going database of existing and potential new clients
- Manage entire sales cycle, from prospecting to pitching to closing
- Mentor 4 persons sales team to focus on behaviors that would convert to sales
- Customize mentoring, streamline operations and personalize business relationships.
Event Coordinator
24*7 Event Zone, by Ashok Group of Companies.
Pune
06.2016 - 12.2016
- Oversaw all aspects of sporting events, concerts, meetings and conventions
- Utilizing 2000 seat Arena, 2 Ballrooms, 5 Meeting rooms and 2 - 40,000 sq ft
- Exhibition spaces and 1 Wedding Lawn
- Working closely with each client to put together floor plans, timelines and working agendas for each event
- Reported directly to general manager.
Event Manager – Proprietor
Fiesta Event Hub
Kolhapur
07.2014 - 04.2016
- Arrange events up to 600 guests and ensured execution of services including but not limited to public/guest safety, cleanliness of facility, room set-up, power distribution, lighting, and air temperature
- Led site visits and pre-event meetings with clients to discuss flow and overview of event and identify any areas of concern
- Synchronize all necessary departments to ensure all set ups and activities were executed in timely manner
- Process post-event summaries, invoices, and critiqued execution of event for general client service satisfaction
- Develop reports for Risk Management in event of patron accidents.
Restaurant Manager
Milano’s Multi-cuisine Restaurant
Kolhapur
01.2013 - 12.2013
- Manage all operations in regards to kitchen, service and sales
- Ensure food and beverage quality, presentation and sanitation to meet exacting standards
- Engage in delivering superior customer service via floor presence
- Manage inventory and purchasing
- Oversee compliance with all relevant laws, standards and regulations
- Monitor revenue and expenditure on daily, weekly and monthly basis to maximize profitability
Co-Owner - Managing Partner
Purple Shack
Kolhpaur
06.2010 - 09.2012
- Skillfully interacted with external vendors and suppliers to obtain best quality in pricing and product
- Carefully developed a lucrative annual food and beverages marketing plan and strict budget to maximize profits
- Correctly calculated inventory and ordered appropriate supplies
- Strategically developed marketing plans to increase sales and profits while managing costs
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
Education
Diploma - Event Management
National Institute of Event Management
Pune 04.2009 - 03.2010
Skills
Attention to detail
Timeline
Partnerships Manager
Cogent Solutions Event Maanagement
08.2021 - Current
Sponsorship Sales Executive
Verve Management, Dubai
11.2020 - 07.2021
Assistant Sales Manager
Messe Frankfurt India
09.2019 - 08.2020
Assistant Sales Manager
Marcus Evans
12.2016 - 05.2019
Event Coordinator
24*7 Event Zone, by Ashok Group of Companies.
06.2016 - 12.2016
Event Manager – Proprietor
Fiesta Event Hub
07.2014 - 04.2016
Restaurant Manager
Milano’s Multi-cuisine Restaurant
01.2013 - 12.2013
Co-Owner - Managing Partner
Purple Shack
06.2010 - 09.2012
Diploma - Event Management
National Institute of Event Management
04.2009 - 03.2010
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