Gayathri Radhakrishnan
Sharjah ,United Arab Emirates
Summary
Highly skilled professional with extensive expertise in travel arrangements planning, event planning, and feedback collection and analysis. Demonstrates strong process improvement awareness, invoicing and billing experience, and calendar scheduling proficiency. Adept at business correspondence writing, accounting basics, and basic HTML understanding. Known for patience and diplomacy, constructive feedback giving, records management, document preparation, written correspondence, billing procedures, conflict resolution expertise, confidentiality maintenance, Microsoft Office proficiency, filing systems knowledge, stress resilience, initiative taking, invoice processing, team leadership capabilities. Strategic planning acumen combined with project scheduling skills ensures efficient data entry and resourcefulness in order processing. Proficient in mail handling and meeting coordination with a positive attitude towards accounts payable and receivable (AP/AR). Exhibits stress tolerance alongside administrative skills and creative thinking to drive organisational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Ecocare Systems
Coimbatore, India
06.2013 - 11.2015
- Organised client meetings, prepared agendas and took detailed minutes.
- Streamlined administrative processes for increased efficiency in the workplace.
- Submitted timely reports which provided critical updates on various projects.
- Supported accurate record-keeping with proficient data entry skills.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Interacted professionally with clients providing excellent service at all times.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Assisted with budget preparations enabling effective financial planning.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Managed front desk duties to ensure smooth operation of reception area.
- Expedited document filing system with a new, organised method.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Arranged filing systems for easy use and retrieval by personnel.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
- Sorted and organised different types of information by document type, personnel or location.
- Kept adequate office supplies on hand to support staff and business requirements.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Opened and routed business parcels and letters.
- Received and checked financial statements and reconciled related accounts.
- Transcribed or scanned data to create new files.
Education
Master of Business Administration - Human Resources Management
Jaipur National University
Dubai 05/2019 - 06/2021
Bachelor of Business Administration - Management
Sankara college of science and commerce
India 06/2008 - 07/2011
Skills
- Travel arrangements planning
- Event planning expertise
- Feedback collection and analysis
- Process improvement awareness
- Invoicing and billing experience
- Calendar scheduling
- Business correspondence writing
- Accounting basics
- Basic html understanding
- Patience and diplomacy
- Constructive feedback giving
- Records management
- Document preparation
- Written correspondence
- Billing procedures
- Travel arrangements
- Conflict resolution expertise
- Confidentiality maintenance
- Microsoft Office proficiency
- Filing systems knowledge
- Stress resilience
- Initiative taking
- Invoice processing
- Team Leadership
- Strategic planning
- Project scheduling
- Data Entry
- Resourcefulness
- Order processing
- Mail handling
- Meeting coordination
- Positive attitude
- Accounts Payable and Receivable (AP/AR)
- Stress tolerance
- Administrative skills
- Creative thinking
Languages
English
Upper intermediate (B2)
Tamil
Native
Malayalam
Upper intermediate
Hindi
Intermediate
Affiliations
- Reading Books
- Gardening
Certification
Human Resources Development Training
Microsoft Office
Timeline
Administrative Assistant
Ecocare Systems
06.2013 - 11.2015
Master of Business Administration - Human Resources Management
Jaipur National University
05/2019 - 06/2021
Bachelor of Business Administration - Management
Sankara college of science and commerce
06/2008 - 07/2011
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