Geetanjali Amonkar
Dubai,United Arab Emirates
Summary
Am currently working as a Manager for Leads Distribution at Provident Real Estate, Dubai since January 2022. Started at Provident as a receptionist and then further promoted to Admin Role in Leads Distribution, during this time with Provident have gained knowledge also in Listing properties.
Prior to this have worked at Indigo Airlines, India for more than 3 yrs as a Customer Care Executive.
Am a very detail oriented team player with strong organizational skills. With an ability to handle multiple projects simultaneously. Consider myself hardworking & passionate job seeker eager to secure any desired position in your firm. I would be a great asset to assist your team achieve Company Goals & maintain full time position that offers Professional Challenges utilizing interpersonal skills & excellent time management skills.
Am looking forward to hearing from you to schedule an interview. Thank you for your Time & Consideration.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Manager
Provident Real Estate
Dubai, United Arab Emirates
01.2022 - Current
- Kept Office operations running smoothly by providing effective leadership and administrative skills.
- Managed quality & accuracy of documents, coordinated amongst different departments.
- Managed a Team as a Senior Admin & got promoted as a Manager. This role held me responsible for for Lead distribution team tasks created by self.
- Managing Team’s Attendance & Annual Leave.
- Responsible for reviewing all data on CRM & performing rigorous testing onto CRM to identify and address any potential issues, bugs, or glitches. This testing covers different scenarios, user interactions, and data inputs to ensure system's stability and reliability.
- Collected, validated and distributed information to employees.
- Entered & maintained departmental records in company database.
- Assisted employee concerns & recommended corrective actions to resolve issues maximize efficiency and team productivity.
- Handled Receptionist duties in early days before being transferred to Administrative role.
Customer Experience Executive
IndiGo Airlines
Goa, India
01.2018 - 04.2021
- At Indigo key job roles included Check-in, boarding, managing pre & post flight documentation, handling arrivals, billing and sales.
- Developed good communication skills & always received positive feedback from customers for the service provided.
- During this phase have developed impeccable phone manners and ability to politely deal with disgruntled customers.
- At Indigo have also filled in place of Admin for 6 months handling Office at Goa Station.
Creative Movement Specialist
Fitkids Training & Education Pvt. Ltd.
Bangalore, India
05.2015 - 07.2017
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom. Supported in students' Physical, Mental & Social development using classroom activities.
- Travelled various states to set up program in different Schools across India.
- This Job role has helped in building personal patience level and understanding on human nature.
Education
Bachelor of Business Administration - Travel & Tourism
06.2012 - 08.2015
Skills
- CRM Expertise (Beatrix24 / Pipedrive / Salesforce / HubSpot / Go Now / World Tracer Web)
- Excellent Multitasking Abilities
- Active Listening
- Teamwork & Collaboration
- Training Initiatives
- Data Evaluation
- Quality Control
- Computer Proficiency (Microsoft Office)
- Customer Service
Timeline
Manager - Provident Real Estate
01.2022 - Current
Customer Experience Executive - IndiGo Airlines
01.2018 - 04.2021
Creative Movement Specialist - Fitkids Training & Education Pvt. Ltd.
05.2015 - 07.2017
Don Bosco College - Bachelor of Business Administration, Travel & Tourism
06.2012 - 08.2015
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