GEMMA SEFUENTES
Ajman
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Emper Perfumes & Cosmetics Factory LLC
12.2020 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Arranged rapid office equipment repair and maintenance with vendors.
- Maintained office files in both electronics and hard copies.
- Managed clerical needs of employees,including administrative support ,file management and stationery supplies
HR/Administrative Assistant
Global Timber DMCC
03.2020 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Facilitated employment offers and drafted contracts.
- Handled employee inquiries and complaints,escalating issues to managers when its needed.
- Employees visa processing/application thru portal.
Secretary /Accounts Assistant
Al Mazen General Trading LLC
03.2013 - 03.2020
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Prepared Invoices,Quotation & Purchase Order.
- Prepared Telex Fund Transferred,Letter of Credit and other work related to Accounts .
- Maintain confidential files/reports.
Assistant Purchaser
Image Fiber Glass
03.2010 - 02.2013
- Negotiated with vendors to determine optimal solutions in terms of price, quality and service.
- Checked purchase requisitions for conformance to company policy and proper approvals.
- Processed requisitions and purchase orders for supplies and equipment.
- Developed and helped to implement purchasing policies and procedures.
- Resolved vendor or contractor grievances and claims against suppliers.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Education
Bachelor of Science - Business Management
Liceo De Davao
Davao City,PhilippinesSkills
- Strong Organizational Skills
- Supply Inventory Control
- Document and File Management
- Memo Preparation
- Multitasking and Time Management
Languages
Arabic
English
Timeline
Administrative Assistant
Emper Perfumes & Cosmetics Factory LLC
12.2020 - 12.2022
HR/Administrative Assistant
Global Timber DMCC
03.2020 - 11.2020
Secretary /Accounts Assistant
Al Mazen General Trading LLC
03.2013 - 03.2020
Assistant Purchaser
Image Fiber Glass
03.2010 - 02.2013
Bachelor of Science - Business Management
Liceo De Davao
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