Geo Ipe
Abu Dhabi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
APPLE-SERVICE ENGINEER
ABM Care Computer Services LLC
07.2018 - Current
- Repairing all MAC desktops, laptops and doing micro inspection on all iOS devices
- Creating carry-in repairs in GSX, and ordering spare parts with Apple
- To perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro
- Identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware
- To work in remote locations within UAE, troubleshoot, repair and closing calls
- Diagnose install configure and repair computer systems and software
- To install configure iPads and iOS device with Mobile device management using Apple configurator.
APPLE-SERVICE ENGINEER
COMPUTER DIRECT ACCES LLC (Middies GROUP)-ABUDHABI, UAE
01.2015 - 09.2018
- Excellent trouble shooting skill in MAC operating systems
- Maintaining around 2000 computers i.e Desktops, laptops, tablet & peripherals
- 90 % of Desktops and laptops are Macs i.e, IMac, MacPro, MacBook and MacBook Pro
- Image creation for labs, teachers and students and deploying the same
- Well versed with trouble shooting and fixing issues with Apple products
- Hardware Maintenance and support
- Organizing inventory for all IT hardware & equipment Providing Training and technical support for users
- Quick hardware trouble shooting skills in Apple products.
PRODUCT SUPPORT ENGINEER
TRAFITEK Solutions PVT LTD
09.2013 - 10.2014
- Configuring, maintaining and troubleshooting Fully Graphics Dual Color CDT, Traffic controllers (ATC), Surveillance Camera
- Commissioning RFID based intelligent transportation systems for parking and tolling
- Commissioning of Automatic barrier system Commissioning ECB (Optical Fiber) boxes
- Commissioning and maintains of biometric attendance log
- Repairing of CPU card and SMPS
- Commissioning and maintains of VMS
- Commissioning and maintains of solar base Traffic controller, ECB and CCTV cameras
- Configured and maintains of Low Current Equipment
- Configured and Maintains of FACU & FACP.
NOC ENGINEER
KOL Technologies. (www.koltelecom.com)
06.2012 - 07.2013
- Integrated Network Optimization
- Configuring, maintaining and troubleshooting gateways
- VoIP soft switch maintenance (MediaCore, VOS, VPS, VM, SM)
- Support for VoIP termination clients
- Co‐ordination and scheduling of operations to ensure adequate coverage of network
- Design and Implementation of Voip system for company environment including IP phone, IP PBX and SIP trunk Experience – Soft switch maintains Meadicore, TCP dump traces with wire shark, Qos maintains
- Testing’s, Call analysis, call traces, dumps
- Troubleshoot user network connectivity (Ping, Trace rout, MTR)
SURVEILLANCE ENGINEER
Hesel Engineering Pvt. Ltd for TATA Communication
11.2011 - 05.2012
- Monitoring of the Infrastructure Alarms of Base Transceiver Station
- Generation of Trouble Tickets for faults reported from the field
- Alarm information to the ground team
- Escalation of Alarms as per defined matrix and updating the matrix time to time.
TELECOM ENGINEER
Videocon Mobile services
06.2011 - 11.2011
- Installation, Integration, Commissioning, Testing, Operation and Maintenance Troubleshooting of NOKIA Flexi BTS and 3G WCDMA BTS
- Installation, repairing and maintenance of electrical and electronic related equipment’s through the coordination of maintenance teams
- Compiles with constitutional and company policies, standards, and procedures in respect of health, quality, safety and environment.
Education
BACHELOR DEGREE in ELECTRONICS AND COMMUNICATION ENGINEERING -
ANNA UNIVERSITY
TAMIL NADU, INDIA05.2011
HIGHER SECONDARY CERTIFICATE (HSC) -
KERALA STATE BOARD OF SECONDARY EDUCATION
KERALA, INDIA03.2007
SECONDARY SCHOOL LEAVING CERTIFICATE (SSLC) -
KERALA STATE BOARD
KERALA, INDIA03.2005
Skills
- System Maintenance
- Technical consulting
- Software Installation
- System diagnostics
- Hardware Configuration
- Parts Replacement
- Hardware Repair
- Technical Support
- Operating System: Windows and Mac
- MS office
Certification
Completed Apple Certified Mac Technician
Completed Apple Certified iOS Technician
Completed CISCO CERTIFIED NETWORK ASSOCIATE, Logic INSTITUTE OF NETWORKING Kottayam
Completed a certified training program at TELEMAN Institute on Wireless Technology (GSM, CDMA,GPRS, WI‐FI, WI‐MAX,OFC and RF SURVEY & PLANNING).
Completed training program in Wireless communication and Study of BTS at BSNL RTTC, Mysore.
Undergone In‐Plant training at BSNL. DE(Intl)PALA 7/12/09‐11/12/09
Completed certified training program in C language under NIIT.
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Hindi
Beginner (A1)
Personal Information
- Passport Number: J6640573
- Date of Birth: 08/22/89
- Gender: Male
- Nationality: Indian
- Driving License: UAE, India
- Marital Status: Married
Disclaimer
I Geo Ipe hereby declare that the information furnished above is correct and true to the best of my knowledge.
Timeline
APPLE-SERVICE ENGINEER
ABM Care Computer Services LLC
07.2018 - Current
APPLE-SERVICE ENGINEER
COMPUTER DIRECT ACCES LLC (Middies GROUP)-ABUDHABI, UAE
01.2015 - 09.2018
PRODUCT SUPPORT ENGINEER
TRAFITEK Solutions PVT LTD
09.2013 - 10.2014
NOC ENGINEER
KOL Technologies. (www.koltelecom.com)
06.2012 - 07.2013
SURVEILLANCE ENGINEER
Hesel Engineering Pvt. Ltd for TATA Communication
11.2011 - 05.2012
TELECOM ENGINEER
Videocon Mobile services
06.2011 - 11.2011
BACHELOR DEGREE in ELECTRONICS AND COMMUNICATION ENGINEERING -
ANNA UNIVERSITY
HIGHER SECONDARY CERTIFICATE (HSC) -
KERALA STATE BOARD OF SECONDARY EDUCATION
SECONDARY SCHOOL LEAVING CERTIFICATE (SSLC) -
KERALA STATE BOARD
Completed Apple Certified Mac Technician
Completed Apple Certified iOS Technician
Completed CISCO CERTIFIED NETWORK ASSOCIATE, Logic INSTITUTE OF NETWORKING Kottayam
Completed a certified training program at TELEMAN Institute on Wireless Technology (GSM, CDMA,GPRS, WI‐FI, WI‐MAX,OFC and RF SURVEY & PLANNING).
Completed training program in Wireless communication and Study of BTS at BSNL RTTC, Mysore.
Undergone In‐Plant training at BSNL. DE(Intl)PALA 7/12/09‐11/12/09
Completed certified training program in C language under NIIT.
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