Geoffrey Matheka
Coffee Head Of Quality
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Master Roaster and Head of Coffee Quality
Royal purple Roastery llc
Dubai
02.2016 - Current
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible, weekend and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Coffee quality Control and production management the entire systems, documentation, packaging, dispatching, supervision, reporting to the Director.
- Working with salesteam to develop new production and Brands designer, products development, coffee blend, single origin approval.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
Manager of Operations
Royal purple llc
DUBAI
05.2017 - 02.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Developed and implemented strategies to maximize customer satisfaction.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
No Degree - Business Management
EUROPEAN BUSINESS UNIVERSITY
04.2001 -
Skills
Coffee Quality analysis both physical and cupping Evaluation
Timeline
Manager of Operations
Royal purple llc
05.2017 - 02.2023
Master Roaster and Head of Coffee Quality
Royal purple Roastery llc
02.2016 - Current
No Degree - Business Management
EUROPEAN BUSINESS UNIVERSITY
04.2001 -
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