Geoffrey Matheka
Coffee Head Of Quality
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Master Roaster and Head of Coffee Quality
Royal purple Roastery llc
Dubai
2016.02 - Current
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible, weekend and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Coffee quality Control and production management the entire systems, documentation, packaging, dispatching, supervision, reporting to the Director.
- Working with salesteam to develop new production and Brands designer, products development, coffee blend, single origin approval.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
Manager of Operations
Royal purple llc
DUBAI
2017.05 - 2023.02
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Developed and implemented strategies to maximize customer satisfaction.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
No Degree - Business Management
EUROPEAN BUSINESS UNIVERSITY
2001.04 -
Skills
Coffee Quality analysis both physical and cupping Evaluation
Understanding of Customer Relationship Management
HACCP TEAM LEADER
File and related documents to be filled and filed in place
Monitor daily filling of all required forms, Moisture, Cleaning, personal hygiene, moderation of temperature, receiving raw materials and filing the required documents
Haccp internal Audits and basics training and monitoring the procedure
Follow up on required standards for the Control Critical Points [CCP]
Working with external Haccp Auditors and consultants team to make sure the team adhere with the required standards
Timeline
Manager of Operations
Royal purple llc
2017.05 - 2023.02
Master Roaster and Head of Coffee Quality
Royal purple Roastery llc
2016.02 - Current
No Degree - Business Management
EUROPEAN BUSINESS UNIVERSITY
2001.04 -