GEORGE FRANCIS
307, City Tower, Al Hamriya, Dubai, UAE
Summary
Dedicated to producing outstanding results, I aim to apply acquired skills and aptitude to drive organizational growth. With a focus on professional development, I strive to enhance personal growth while effectively contributing to the organization. Leveraging existing knowledge and creativity skills, confident in making a valuable impact.
Overview
10
10
years of professional experience
Work History
Accounts Manager
Hadi Express Exchange
08.2024 - Current
- Streamlined account management processes for better organization and time management.
- Negotiated prices, terms of sales and service agreements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- VAT filing to Federal Tax Authority.
- Preparation and submission of monthly reports to Central Bank of the UAE
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Established internal & external audit procedures to validate and improve accuracy of financial reporting.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Designed and maintained financial models to identify and measure risks.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Utilized financial software to prepare consolidated financial statements.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Assistant Manager – Accounts & Operations
Hadi Express Exchange
10.2020 - 07.2024
- Preparation of monthly report and submits to Board of Directors.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
- Provided support to the General Manager in various capacities, including monitoring performance metrics and assisting with strategic planning initiatives.
- Assisted in the development of long-term goals for the department, aligning them with organizational objectives.
- Ensured timely and accurate month-end closing procedures, facilitating prompt financial reporting to stakeholders.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Developed strong relationships with vendors, negotiating favorable payment terms that maximized cash flow efficiency.
- Assisted in the preparation of annual budgets, aligning financial resources with organizational objectives.
Assistant Branch Manager
Hadi Express Exchange
10.2017 - 09.2020
- Verification of TT's, Money Products & WPS
- Effectively maintaining fund position of Branch.
- Forecasting business, calculating the need for funds in various currencies by evaluating market conditions
- Booking of funds after considering customer needs, expected business, and market situation.
- Reconciling all money products, bank accounts with head office.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
- Streamlined branch operations for increased efficiency through implementation of new processes and procedures.
Frontline Associate
Hadi Express Exchange
07.2014 - 09.2017
- Preparation of Telex Transfer to various countries
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Processing and distributing salaries of various companies in WPS system by following various UAE labor laws
- Preparing Foreign Currency transactions
- Ensuring strict Compliance with the AML/CFT Policy of the Central Bank of UAE.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promptly responded to inquiries and requests from prospective customers.
- Worked closely with supervisors to address any operational challenges or improvements required at the front line area.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Bachelor of Commerce - Computer Applications
Mahatma Gandhi University
Skills
- Month-end reporting
- Payroll Processing
- Account Reconciliation
- Financial reports
- Bank Reconciliation
- Payment Processing
- Audit Support
- Tax Compliance
- Variance Analysis
- Fixed Asset Management
- GL entry verification
- Month-end closing
- General ledger maintenance
- Financial statement preparation
- Client Relationship Building
Languages
English
Hindi
Malayalam
Personal Traits
- Quick learner and excellent team player
- Adaptable to any kind of work environment
- Excellent leadership qualities, Ethical & Punctual
Timeline
Accounts Manager
Hadi Express Exchange
08.2024 - Current
Assistant Manager – Accounts & Operations
Hadi Express Exchange
10.2020 - 07.2024
Assistant Branch Manager
Hadi Express Exchange
10.2017 - 09.2020
Frontline Associate
Hadi Express Exchange
07.2014 - 09.2017
Bachelor of Commerce - Computer Applications
Mahatma Gandhi University
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