Results-oriented sales professional with 4 years of experience in consumer products and a proven track record of exceeding monthly sales quotas. Highly skilled at creating new relationships and maintaining strong customer relations to generate repeat business, In-depth knowledge of effective sales strategies and exceptional presentation skills. Analytical thinker with the ability to perform well under pressure. Goal- and team-oriented with strong leadership skills and a commitment to team quotas.
Overview
10
10
years of professional experience
Work History
Sales Executive
World Bazaar Furniture Trading LLC
Dubai
01.2022 - Current
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Negotiated and closed long-term agreements with new clients in assigned territory
Generated new business with marketing initiatives and strategic plans
Reached out to potential customers via telephone, email, and in-person inquiries
Monitored market trends and competitor activities to identify areas of potential opportunity
Scheduled and implemented product promotions in accordance with available inventory and staff resources.
Concierge Supervisor
Hilton Al Habtoor City
Dubai
01.2018 - 01.2022
Scheduled and confirmed restaurant reservations for guests
Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays
Created welcoming and comfortable environment for guests
Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy
Assisted guests with variety of services and local attraction information
Assisted with luggage handling, valet services and concierge services
Provided accurate information regarding local attractions, restaurants and activities.
Receptionist Team Leader
Golden Sands Hotel Apartment Dubai
DUBAI
01.2016 - 01.2018
Led and supervised team of receptionists, including scheduling and assigning tasks, providing training and guidance, and conducting performance evaluations
Ensured reception area was clean, organized, and welcoming, and that all guests received high level of service and attention
Managed guest bookings and reservations, ensuring that all requests and preferences were recorded and communicated to relevant staff
Handled guest complaints and resolving issues promptly and effectively, while maintaining professional and courteous demeanor
Coordinated with other hotel departments, such as housekeeping and maintenance, to ensure that guest needs were met in timely and efficient manner.
Receptionist/Sales Agent
Ramada Encore Hotel Doha
Doha
01.2014 - 01.2016
Corresponded with clients through email, telephone, or postal mail
Answered phone promptly and directed incoming calls to correct offices
Resolved customer problems and complaints
Restocked supplies and submitted purchase orders to maintain stock levels
Confirmed appointments, communicated with clients, and updated client records
Kept reception area clean and neat to give visitors positive first impression.
Farmer
Dal Monte Limited
01.2013 - 01.2014
Detect disease and health problems in crops, livestock and poultry
Examine produce for quality and prepare for market
Set and monitor water lines, air flow and temperature in barns, pens and chicken coops
Maintain or assist in the maintenance of facilities and farm infrastructure including cleaning stables, barns, barnyards and pens
Plant, fertilize, cultivate, spray, irrigate and harvest crops.
Education
Certificate in Agricultural science-Gardening, Animal Farming and Aquaculture - undefined
Alison College
Diploma - Customer Service
UAE driving license Certificate - undefined
ELearning College
Diploma - Front Office Operation and Customer
Residential College
Microsoft Office and Excel Certificate: Certificate in Microsoft Office and Excel - undefined
Mombasa University
Skills
Sales expertiseundefined
Timeline
Sales Executive
World Bazaar Furniture Trading LLC
01.2022 - Current
Concierge Supervisor
Hilton Al Habtoor City
01.2018 - 01.2022
Receptionist Team Leader
Golden Sands Hotel Apartment Dubai
01.2016 - 01.2018
Receptionist/Sales Agent
Ramada Encore Hotel Doha
01.2014 - 01.2016
Farmer
Dal Monte Limited
01.2013 - 01.2014
Certificate in Agricultural science-Gardening, Animal Farming and Aquaculture - undefined
Alison College
Diploma - Customer Service
UAE driving license Certificate - undefined
ELearning College
Diploma - Front Office Operation and Customer
Residential College
Microsoft Office and Excel Certificate: Certificate in Microsoft Office and Excel - undefined
Mombasa University
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