GEORGE OWUSU ANASH
Summary
Driven and meticulous Housekeeper with a proven track record at Transguard Group Llc, excelling in maintaining impeccable cleanliness standards and enhancing guest satisfaction. Leveraged teamwork and deep cleaning expertise to improve operational efficiency by 30%. Renowned for exceptional communication skills and a strong commitment to health and safety compliance, consistently ensuring an inviting atmosphere for all guests.
Overview
8
8
years of professional experience
Work History
Security Officer
Commercial Bank International
07.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Housekeeping Supervisor
Transguard Group Llc
08.2019 - 07.2021
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Housekeeper
Transguard Group Llc
09.2016 - 08.2019
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
Education
High School Certificate - General Arts
Esaase Bontefufuo Senior High
Kumasi Ghana06.2013
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen Cleaning
- Residential Cleaning
- Hospitality background
- Dusting furniture
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Window Cleaning
- Customer-Oriented
- Physically strong
- Sorting and washing laundry
- Waste disposal
- Interior and exterior cleaning
- Complex Problem-Solving
- Restroom detailing
- Guest Relations
- FLUENT IN LANGUAGE
- Chemical Handling
- Laundry Management
- Window Washing
- Exceptional communicator
- Carpet cleaning
- Childcare support
- Infection Control
- Ordering cleaning supplies
- Quality Assurance
Timeline
Security Officer
Commercial Bank International
07.2021 - Current
Housekeeping Supervisor
Transguard Group Llc
08.2019 - 07.2021
Housekeeper
Transguard Group Llc
09.2016 - 08.2019
High School Certificate - General Arts
Esaase Bontefufuo Senior High
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