George Pilkington

As an Assembly Operative responsible for building solid switch relays with a focus on quality, safety, and efficiency, while supporting team targets and assisting customers with product inquiries.

• Manufactured and assembled solid switch relays in line with technical specifications, ensuring high standards of quality, accuracy, and reliability.
• Performed quality checks and adhered to health and safety regulations, to maintain a safe and efficient production environment.
• Collaborated with team members to meet daily production targets, and improve workflow efficiency.
• Assisted customers with product selection by providing clear information and tailored recommendations.
• Managed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
• Processed sales transactions and handled invoicing, ensuring accuracy in pricing and documentation.
• Maintained organised financial and sales records to support accounting processes and reporting.

Each year during the summer holidays, while staying at our holiday home in Northern Cyprus, I worked at Nur Restaurant. Whilst here, I delivered great customer service by greeting guests with a friendly attitude and helping them choose meals based on what they liked. I took and served food and drink orders accurately, set up tables to make the place feel welcoming, and made sure tables stayed clean and organised during service. I also handled checks quickly, managed payments, and worked closely with both the serving team and kitchen staff to keep everything running smoothly.

• Delivered high-quality customer service by warmly greeting guests and assisting with menu selections based on individual preferences.
• Accurately took and served food and beverage orders in a fast-paced environment, ensuring efficiency and attention to detail.
• Prepared and set tables to maintain a clean, organised, and welcoming dining atmosphere.
• Monitored table areas throughout service, ensuring cleanliness and prompt clearing of dishes.
• Processed bills and handled cash and card payments quickly and accurately.
• Collaborated effectively with kitchen and front-of-house staff to ensure smooth service and timely order delivery.
• Maintained a positive and professional attitude during busy periods, contributing to an excellent customer experience.