Accomplished professional with extensive expertise in negotiation, policy development, and business administration. Demonstrates exceptional skills in market analysis, risk assessment, and budgeting. Proven track record in client relations and customer relationship management, fostering strong relationships to drive business success. Adept at operations management and time efficiency, consistently delivering results within deadlines. Career goal includes leveraging comprehensive skill set to enhance organisational growth and operational excellence. Driven professional with exceptional leadership qualities and strategic planning capabilities. Skilled in operational management and team development, demonstrating ability to drive business growth and streamline processes. Eager to leverage these competencies to make significant contributions in General Manager role.
Overview
14
14
years of professional experience
Work History
Business Development Manager
Fox Fire Security System LLC
Abu Dhabi
07.2016 - Current
Directed day-to-day work of employees and motivated teams to exceed objectives.
Identified new business opportunities, leading to market expansion.
Allocated resources to teams and projects based on need, performance and availability.
Put in place clear controls for financial administration and business management.
Established strong rapport with stakeholders to enhance business credibility.
Identified and resolved operational issues impacting productivity, performance or profitability.
Successfully negotiated contracts with suppliers to reduce costs.
Introduced effective cost control measures, reducing unnecessary expenditure.
Established budgets based on historical, current and forecasted business data.
Maintained compliance with industry regulations at all times.
Partnered with management team to optimise operations and reduce costs.
Established a positive work environment which promoted staff morale and productivity.
Recruited and managed senior staff with focus on delivering clear results.
Achieved customer satisfaction with regular feedback and improvement sessions.
Monitored operations to assess and highlight results.
Delivered results under pressure to meet tight deadlines.
Managed key stakeholder relationships for smoother project completion.
Developed strategic business plans, enhancing corporate vision and objectives.
Received and processed stock using inventory management system.
Managed on-site evaluations, internal audits and customer surveys.
Carried out day-to-day duties accurately and efficiently.
Completed customer orders with speed and accuracy.
Developed business plans to establish revenue and growth.
Closed long-term agreements through skilful negotiation.
Created short-term and long-term goals for business team to achieve objectives.
Built new business partnerships to drive customer acquisition and generate revenue.
Negotiated contracts with new clients, securing profitable deals and expanding the company's client base.
Division manager
Citytec LLC
Dubai
10.2014 - 06.2016
Set daily priorities and communicated targets, motivating teams to achieve them.
Analysed and resolved complex resource management issues for optimised scheduling.
Fostered positive relationships with stakeholders for mutual benefit.
Anticipated future sales trends to maximise revenue opportunities.
Coached sales associates in product specifications, sales incentives and selling techniques.
Handled negotiations with outside vendors and service agencies to meet group needs.
Ensured compliance with industry regulations and organisational standards across the division operation.
Represented organisations at seminars, conferences and business events.
Managed cross-functional teams, fostering a collaborative work environment.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Negotiated contracts with vendors to secure favourable terms.
Account manager
Citytec LLC
Dubai
09.2012 - 09.2014
Represented company at industry events, networking to increase client engagement and identify new opportunities.
Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.
Coordinated with finance department to manage account finances efficiently.
Negotiated best-possible prices for maximised profit levels.
Delivered presentations to potential clients, securing new business partnerships.
Education
Bachelor of Business Administration - Business Management
Lebanese University
Ashrafie, Lebanon
06-2013
Skills
Negotiation expertise
Policy development
Time efficiency
Business development
Relationship management
Negotiation strategies
Compliance management
Cost control
Account management
Client contract negotiations
Languages
Arabic
English
Timeline
Business Development Manager
Fox Fire Security System LLC
07.2016 - Current
Division manager
Citytec LLC
10.2014 - 06.2016
Account manager
Citytec LLC
09.2012 - 09.2014
Bachelor of Business Administration - Business Management