GEORGES ELIAS ABI NAJEM
Dubai,United Arab Emirates
Summary
Experienced Sales & Operations Professional with more than 15 years of expertise in sales, marketing, operations management, client relations, logistics, inventory control, and hospitality management. Strong background in developing customer relationships, handling operations, coordinating with consultants and project managers, and managing daily business activities. Skilled in ERP systems, reporting, customer service, and business development with excellent communication and organizational abilities.
Overview
23
23
years of professional experience
Work history
Sales & Marketing Representative
Chabros International Group
Jebel Ali, UAE
2017.10 - 2026.05
- Develop and maintain strong relationships with clients, consultants, project managers, and joinery companies.
- Conduct regular client visits and after-sales follow-ups.
- Identify and approach potential clients to expand market presence.
- Monitor competitors’ products and market activities.
- Conduct site visits and maintain detailed client records.
- Prepare daily sales reports through ERP systems.
- Submit weekly sales activity reports and maintain professional email communication with clients.
- Ensure customer satisfaction through timely responses and professional service.
Operations Manager
Pan Global Veneers
Al Quoz, UAE
2012.10 - 2017.10
- Managed accounting and daily operational activities.
- Supervised inventory control, stock management, and warehouse operations.
- Coordinated logistics and import/export procedures.
- Managed Dubai Chamber documentation and related processes.
- Prepared monthly and year-end closing reports.
- Supported marketing and business development activities.
F&B Manager
Pinocchio
2011.02 - 2012.07
- Managed restaurant back-office operations.
- Supervised cashiering, invoicing, banking, and cash handling.
- Managed inventory, purchasing, costing, and marketing activities.
- Prepared monthly sales and operational reports.
F&B Manager
Pinocchio
2004.02 - 2010.02
- Managed opening and closing operations.
- Supervised inventory and requisition processes.
- Prepared schedules and staff meal planning.
- Managed food costing, wastage reporting, and beverage costing.
- Coordinated daily restaurant operations and reporting.
Gastronomy Consultant
Cyrano
2006.01 - 2006.07
- Assisted in restaurant operational setup and management.
- Supervised inventory, scheduling, costing, and wastage reporting.
- Supported administrative and operational improvements.
Seasonal F&B Manager
Pinocchio
2005.06 - 2006.06
- Managed seasonal restaurant operations and administration.
- Supervised banking, invoicing, purchasing, and costing.
- Prepared monthly sales reports and operational summaries.
Back Office Coordinator
Life Night Club
2003.02 - 2004.04
- Prepared daily closing reports.
- Managed banking and cash counting procedures.
- Assisted with purchasing, costing, and marketing activities.
Education
Bachelor Degree - Business
Lebanese Canadian University
Computer Science Courses - undefined
New Horizon
Lebanese Baccalaureate - Philosophy
Sagesse High School
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- ERP Systems
- Omega System
- Sales & Marketing
- Customer Relationship Management
- Operations Management
- Inventory & Logistics Management
- Team Coordination
- Business Development
- Reporting & Administration
- Communication & Public Relations
- Ability to work under pressure
- Multitasking and time management
LANGUAGES
Arabic: Fluent
English: Fluent
French: Fluent
EXTRA-CURRICULAR ACTIVITIES
Treasurer at LCU Student Association Organized social, charity, and sports events Active member in football, basketball, and ping-pong teams Member of the skiing society at LCU Experience in hospitality event organization, pubs, restaurants, and nightlife management Treasurer at LCU Student Association Organized social, charity, and sports events Active member in football, basketball, and ping-pong teams Member of the skiing society at LCU Experience in hospitality event organization, pubs, restaurants, and nightlife management
Timeline
Sales & Marketing Representative
Chabros International Group
2017.10 - 2026.05
Operations Manager
Pan Global Veneers
2012.10 - 2017.10
F&B Manager
Pinocchio
2011.02 - 2012.07
Gastronomy Consultant
Cyrano
2006.01 - 2006.07
Seasonal F&B Manager
Pinocchio
2005.06 - 2006.06
F&B Manager
Pinocchio
2004.02 - 2010.02
Back Office Coordinator
Life Night Club
2003.02 - 2004.04
Computer Science Courses - undefined
New Horizon
Lebanese Baccalaureate - Philosophy
Sagesse High School
Bachelor Degree - Business
Lebanese Canadian University