Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Stewardess
Emirates Airlines
08.2023 - Current
Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols.
Supported colleagues during high-pressure situations, maintaining professionalism under all circumstances.
Senior Hairdresser
Hairhouse Warehouse
07.2021 - 08.2023
Maintained regular client list and successfully handled walk-in customers.
Offered professional cuts, color services and extensions to salon customers.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Developed loyal following of clients by providing high-quality services.
Developed creative techniques to provide clients with latest hairstyles.
Demonstrated thorough knowledge of all salon products and services.
Hairdressing Apprentice
Stevie C Hair
03.2019 - 06.2021
Assisted front desk by answering phone calls, taking appointments and checking clients in.
Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Answered telephone calls to provide information and schedule new appointments.
Completed basic styles for regular customers by using strong blow-drying and curling abilities.
Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
Assisted hair stylists with colorwork by applying base colors and toners.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Salon Assistant
The Winning Post
03.2014 - 05.2019
Prepared clients for hair cuts and styles with soothing shampoo work.
Massaged clients' scalp during shampoos.
Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Entertained children during cuts to allow guardians to fully focus on appointment services.
Updated client records and maintained client confidentiality.
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Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Helped prepare clients for hair service.
Recorded notes for future reference about customer preferences and services delivered.
Prepared and mixed color formulas for clients' hair.
Crew Member
Hungry Jack's
12.2016 - 04.2019
Collaborated with team members to complete orders.
Took orders, prepared meals, and collected payments.
Prepared products following restaurant, health, and safety standards and procedures.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Operated cash register to ring up final bill and process various forms of payments
Education
Certificate III - Hairdressing
Victoria University
Melbourne, VIC
08.2022
Skills
Extremely quick learner
Fast and efficient
Self-Motivated
Responsible and reliable
Excellent work ethic
Organization and Time Management
Attention to Detail
Exceptional communication
Timeline
Stewardess
Emirates Airlines
08.2023 - Current
Senior Hairdresser
Hairhouse Warehouse
07.2021 - 08.2023
Hairdressing Apprentice
Stevie C Hair
03.2019 - 06.2021
Crew Member
Hungry Jack's
12.2016 - 04.2019
Salon Assistant
The Winning Post
03.2014 - 05.2019
Certificate III - Hairdressing
Victoria University
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