Summary
Overview
Work History
Education
Skills
Language skills
Projects
Driving Licence
Charity
Seminars with certification
Timeline
Generic

GEORGIOS IMVRIOTIS

F&B EMPLOYEE, BSc FOOD SCIENCE AND BIOTECHNOLOGY
ARGOSTOLI

Summary

Organized food and beverage employe with experience in fine-dining restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

6
6
years of professional experience
19
19
years of post-secondary education

Work History

Sommelier/Head Waiter

NAMMOS GROUP
1 2023 - Current

Customer service - excellent customer service skills, outgoing personality, and ability to successfully listen to and respond to customers are important to position.

Head Waiter

Nammos Group
05.2023 - 10.2023
  • Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Customer Service
  • Exhibited flexibility, practiced regular customer service, and used effective communication skills to successfully lead staff and oversee operations.
  • Ensured all guests received an exceptional dining experience by providing excellent customer service and contributing to efficient restaurant operations.
  • Offered quality customer service by treating every customer as family and built strong relationships resulting in repeat business.

Head Waiter

Sea Satin , Mykonos
06.2023 - 10.2023
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.

Head Waiter

AURA GROUP x NAMMOS GROUP (pop up)
10.2022 - 01.2023
  • Managed food resources, memorized orders, and coordinated customer service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Cross-trained existing employees to maximize team agility and performance.

Head Waiter Supervisor

Via vallianou
04.2022 - 11.2023
  • Worked effectively in fast-paced environments.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

In conjunction with my student internship, which was mainly in the morning hours in the summer of 2022, I worked as a Head waiter supervisor in via VALLIANOU

Chemical Analyst ( Internship)

Liocharis/ Elaiourgiki kefalonia
03.2022 - 09.2023
  • Collect, calculate and record analysis of data.
  • Promptly report any deviations or out of specifications result and assist where required with investigations
  • Conduct physicochemical analysis on finished products
  • Monitor trends on product quality attributes
  • Conduct the cleaning and calibration of laboratory
  • Communicate with clients and suppliers
  • Manage product specifications and certificates of analysis
  • Review and analyze results obtained through the quality testing process to identify opportunities for improvement.
  • Handle effectively our customer complaints, evaluating the customer’s feedback and finding ways to strengthen the customers’ loyalty
  • Assist on comparative tests of our products
  • Assist on ongoing QA/R&D projects
  • Collaborate with the rest of the team to ensure compliance with quality standards.

Waiter

Nammos Dubai
11.2021 - 02.2022

Waiter

Nammos Mykonos
06.2021 - 09.2021
  • Customer Service
  • Inventory Management
  • Positive Attitude
  • Reliable
  • Communication
  • Hard Working
  • Responsible.

Food Microbiology Lab Assistant

Ionian university
02.2019 - 05.2022
  • Methods for the qualitative and quantitative determination and characterization of microorganisms related to foods
  • Hygiene in the food industry
  • Technology of fermented foods and starter cultures production.
  • Applications of biotechnological methods for development of: novel food production techniques, creation of nutritional valuable food products, and evaluation and exploitation of by- products of food industry.

Barman & Waiter

AEOLOS RESORT
06.2020 - 09.2020
  • Built relationships with vendors to manage orders and negotiate costs.
  • Taught employees bar sales techniques, resulting in higher profits.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Reduced losses by monitoring and managing bar inventory with software.
  • part of a team that works hard, supports each other and has fun along the way.
  • flexible to work on rotative shifts and on weekends.

Head Waiter

Elaiwnas restaurant
05.2020 - 02.2021
  • Delivering a wide range of services to make sure that guests enjoy their time and received high quality service experience.
  • Greeting and interacting with guests, presenting menus and taking drink and food orders.
  • Communicating with the kitchen department and delivering food and beverage to guests in accordance with set hotel standards.xnssuring-0lf prompt and friendly service following the health code standards with regards to the handling of food. Ensuring the timely delivery of accurate food
  • Food orders. Payments cash and credit card

Head Waiter

Katavothres restaurant
04.2018 - 10.2018
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised server staff and simultaneously served personal section of tables.
  • Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.

Education

Wine Certificate - Sommelier

WSET Level 2
04.2024

Bachelor of Science - Food Science

Food Science And Technology
Argostoli, Kefallinia
10.2018 - 09.2022

MOOC - Industrial Biotechnology

Delft University
Delft , Netherlands
02.2021 - 05.2021

MOOC - The Science of Beer

Wageningen
Wageningen/ Netherlands
02.2020 - 06.2020

Bachelor of Tourism Studies - RECEPTION / SERVICE EMPLOYEE (BASIC LEVEL)

TUV HELLAS(TUV NORD GROUP)
Athena 282 Mesogeion Ave. 155 62 Cholargos, Greece
01.2021 - 08.2021

High School Diploma -

1o Lyceum of Giannitsa
Giannitsa
09.2016 - 06.2018

Diploma - 2o DAN TAEKWONDO

European Taekwondo Union
Munich, Germany
10.2005 - 03.2018

Skills

    Customer Service

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Language skills

Language skills

  • Greek,.Mother tongue
  • English ,.Certificates and diplomas C2

Projects

  • BIOMNIMES . Monumental olive groves: recording, Capturing, dating and highlighting them as high value ecosystems, aiming at the conservation / Management and Sustainable Development of the countryside of the Ionian Islands

31/08/2020 – Current

BΙΟ_ΜΝΗΜΕΣ:ΜΝΗΜειακοί ΕλαιώνεΣ: recording, Capturing, Dating and Promoting them as high value ecosystems, aiming at the conservation / Management and Sustainable Development of the countryside of the Ionian Islands "(subproject 1) (duration 01/02/2019 - 31/10/2022)

with scientific manager Mr. Aristotelis Martinis, associate professor of the Department of Environment of I.P.

- from 01/09/2020 to 31/12/2020

with more specific employment: Investigation of the existence of bioactive substances produced from perennial olive trees

olive oil of the Ionian Islands of Corfu, Lefkada, Kefalonia, Zakynthos, Ithaca & Paxos

- from 01/01/2021 to 28/02/2021

with more specific employment: Investigation of the existence of bioactive substances produced from perennial olive trees

olive oil of the Ionian Islands of Corfu, Lefkada, Kefalonia, Zakynthos, Ithaca & Paxos

- from 01/05/2021 to 31/10/2021

  • Training and Certification of knowledge and skills of Employees in companies in the tourism sector

07/11/2020 – 14/05/2021

The Institute of the Association of Greek Tourism Enterprises (INSETE).

in the framework of the Operational Program "Competitiveness, Entrepreneurship and Innovation 2014-2020", has undertaken as a Beneficiary the implementation of the Operation: "Training and Certification of knowledge and skills of Employees in companies in the tourism sector" with OPS code 5002423.

The object of the Act is the development of educational material and the implementation of training and certification actions for 1,200 beneficiaries over 18 years old, working exclusively in private sector companies, regardless of the sector or the company they employ (excluding the unemployed, the self-employed and civil servants). The implementation of the Act will cover all the Regions of the country.

The educational allowance for each hour of theoretical training amounts to five euros (€ 5.00 / hour of attendance), including all legal bookings. Therefore, the educational allowance that will be paid results from the formula: Training hours attended by the beneficiary x € 5.00. The maximum total value of the Educational Allowance is: 80 hours of training x € 5.00 = € 400.00.

My application code is: INST-403-HF-4881-068. FIRST SUCCESSFUL IN THE WHOLE REGION OF IONIAN ISLANDS !!!

  • TRAINING AND CERTIFICATION OF EMPLOYEES IN FRANCHISE COMPANIES

14/04/2021 – 09/06/2021

RAINING AND CERTIFICATION OF FRANCHISE EMPLOYEES "is the targeted vocational training and the corresponding certification of knowledge and skills of employees of the private sector who are employed in the private sector (regardless of their field of employment).

Objectives of the Project

The implementation of the project aims to acquire from the participating employees, additional knowledge and skills that will have a direct and positive impact on improving the personal skills of the beneficiaries, improving their adaptability to the modern working environment, securing their jobs. and to enhance their professional capacity and development




total value of the Educational Allowance is: 80 hours of training x € 5.00 = € 400.00.

My application code is: INST-403-HF-4881-068. FIRST SUCCESSFUL IN THE WHOLE REGION OF IONIAN ISLANDS !!!

Driving Licence

Driving Licence B (for car)

Charity

We made this donation as a presidency , After consultation with the orphanage "Sotir" in Argostoli in collaboration with the board of directors of the university we contributed to raw food.

Seminars with certification

  • Title: Smart agricultural production systems: greenhouse and aquaculture crops.

         Duration 80 hours

Under the guidance of: Rotgers university

In collaboration with: Agriculture university of Athens, American farm school, Stavros Niarchos Foundation.


  • Viticulture (Wine making)

   Implemented by the training program experimental field, duration 20 hours

->Responsible for action professor: E. Paplomatas

->The New Georgia program for the New Generation

->Under the guidance of: Rotgers university

->In collaboration with: Agriculture university of Athens, American farm school, Stavros Niarchos Foundation.


  • HUMAN CONSUMER WATER QUALITY, THE NEW DIRECTIVE (EU) 2020/184: CHANGES & PROSPECTS.

->The directive requirements for water companies .

->Approach based on risk assessments for the safety of drinking water quality.

->Materials in contact with water.

->Requirements for microbiological control in water for human consumption.


  • Best TLC & HPTLC practices in pharmaceutical separations

https://www.labroots.com/webinar/tlc-hptlc-practices-pharmaceutical-separations

Thin-Layer Chromatography (TLC) and High-Performance Thin-Layer Chromatography (HPTLC) are convenient, fast, and efficient separation techniques for analytical methods without demanding complicated sample preparations.


  • SECRETS AND DANGERS IN OLIVE CULTIVATION

Dealing with the olive grove.

"Cultivation works of the season: Pruning and the relationship with nutrition".


  • EUROTRAINING

*Successful completion of a total duration of 22 hours by the Educational Organization EUROTRAINING with code EOPPEP 11966-08 in cooperation with the NGO Four Elements and the Chamber of Drama.


 Executive of Environmental Management and Safe Handling of Fuels (2 hours)
 Executive of Environmental Management and safe use of chemical waste (2 hours)
 Processing Processing, Installation and Trading of Glazing (2 hours)
 Reconstruction (rectification) of Engines and their Parts (2 hours)
 Retail Sales Executive (4 hours)
 International Trade and Outsourcing Executive (4 hours)

Timeline

Head Waiter

Sea Satin , Mykonos
06.2023 - 10.2023

Head Waiter

Nammos Group
05.2023 - 10.2023

Head Waiter

AURA GROUP x NAMMOS GROUP (pop up)
10.2022 - 01.2023

Head Waiter Supervisor

Via vallianou
04.2022 - 11.2023

Chemical Analyst ( Internship)

Liocharis/ Elaiourgiki kefalonia
03.2022 - 09.2023

Waiter

Nammos Dubai
11.2021 - 02.2022

Waiter

Nammos Mykonos
06.2021 - 09.2021

MOOC - Industrial Biotechnology

Delft University
02.2021 - 05.2021

Bachelor of Tourism Studies - RECEPTION / SERVICE EMPLOYEE (BASIC LEVEL)

TUV HELLAS(TUV NORD GROUP)
01.2021 - 08.2021

Barman & Waiter

AEOLOS RESORT
06.2020 - 09.2020

Head Waiter

Elaiwnas restaurant
05.2020 - 02.2021

MOOC - The Science of Beer

Wageningen
02.2020 - 06.2020

Food Microbiology Lab Assistant

Ionian university
02.2019 - 05.2022

Bachelor of Science - Food Science

Food Science And Technology
10.2018 - 09.2022

Head Waiter

Katavothres restaurant
04.2018 - 10.2018

High School Diploma -

1o Lyceum of Giannitsa
09.2016 - 06.2018

Diploma - 2o DAN TAEKWONDO

European Taekwondo Union
10.2005 - 03.2018

Sommelier/Head Waiter

NAMMOS GROUP
1 2023 - Current

Wine Certificate - Sommelier

WSET Level 2
GEORGIOS IMVRIOTIS F&B EMPLOYEE, BSc FOOD SCIENCE AND BIOTECHNOLOGY