GEORGY MAKAROV

• Management of the financial, economic and commercial aspects related to sales
• Coordinating the development and preparation of prospective and current plans for sales, financial plans
• Organization of sales
• Planning and analysis of sales, implementation of goals
• Coordinating the development of internal standards for quality of services
• Development of measures to improve financial performance, increase operational efficiency
• Coordinating the development of the marketing strategy
• Prospecting expansion to new markets
• Managing claims/disputes
• Credit evaluation
• Providing guidance and advice to traders. Monitoring of their performance
• Organization of the preparation of financial reports documents, overseeing the financial performance of the company
• Organization of training for employees
• Key account management

• Generating and working enquiries for international bunkers and lubricants trading in accordance with specified procedures.
• Maintaining close business relationship with allocated customer accounts and developing these accounts to achieve maximum trading potential.
• Performing market research and promoting company products and services.
• Actively seeking new clients and suppliers through market research and proposing credit lines and terms for credit clearance by the credit control officer.
• Offering the highest possible quality and after-sales service to company's customers suppliers and business associates.
• Monitoring, developing and expanding the market share of IOL in the sale of marine bunkers and lubricants both as physical and as traders or brokers.
• Resolving disputes or any claims to the satisfaction of the customer, supplier and the company.

• Responsible for developing Russian Baltic/Black Sea market.
• Establishing strong relationships with suppliers and customers
• Negotiating prices and contracts
• Credit rating of customers
• Prepared and deliver customer sales quotes.
• Analysis of market opportunities
• Developing Russian fuel oil market
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Analyzed key competitors to respond to competitive threats.

• Learning and getting skills of 3rdOFF/2ndOFF job.
• Studying paperwork and working instructions
• Assisted Chief Officer in preparing Mate’s Receipts for demurrage/dispatch calculations.
• Handled disputes/claims negotiating with port agents/stevedores/ship chandlers.
• Assisted Captain during customs clearance and port state control inspections. Gained problem-solving skills.
• Received excellent performance report from the Master.

-Assisted in correspondence with the fleet’s vessels, shipowners and charterers.
-Analysed vessels' key performance indicators.
-Assisted in preparation of dry-docking reports for company's vessels.
-Assisted in project for supplying company’s fleet with Ballast Water Treatment Systems.