Georgy Semenov

• Developed and built business partnerships with agents, client introducer's and clients
• Presented the company at B2C/B2B marketing events (public speaking)
• Managed key client relationships and worked to build new ones • Developed internal and external relationships that lead to increased lead generation and market share
• Helped to shape the company’s long-term objectives and determining plans for how to meet them
• Developed strong pipeline of potential clients in business formation, managed accounts with focus on profitable new revenue generation

• Led business development and marketing initiatives across Eastern Europe and CIS by establishing new acquisition through partnerships, networking events / business groups to generate leads
• Developed strong pipeline of potential clients in business formation, managed accounts with focus on profitable new revenue generation
• Identified and won new business mainly in Russia and CIS countries, also EMEA targeting both new business launches and established business

Achievements:

• Hit and exceeded personal KPIs by 20% for 5 months in a row
• Located and proposed new potential partnerships (B2B) by contacting potential partners and attending networking events which resulted in 3 new strategic partnerships
• Cold-called 20+ potential clients on a daily basis, with a closing rate of 10% to 20%

• Led complex cash management deals end-to-end including RFP responses and client pitches for Multinational business segment
• Leveraged knowledge about market trends and practices, including regulatory, product updates to educate clients and become Trusted Advisor promoting innovative solutions
• Developed pipeline and conducted up-sell/cross-sell activities

Achievements:

• Assessed as exceptional performer - 15% exceeding of plan
• Managed to attract and to open 5 new international companies with revenues of more than $100 million
• Participated and gained 5 of 8 RFPs for cash management
• Displayed energy and enthusiasm during active sales campaign of recently launched innovative product - Fast Payment Service - attracted 7 companies with revenues from $100 to $500 million

• Generated new leads through online research and cold calling
• Conducted up-sell and cross-sell to move clients from marginal to core zone
• Monitored client profitability on regular basis and proposing strategy towards clients keep/exit: to work out action plans to increase client profitability to ensure target achievement

Achievements:

• Moved more than 40 accounts from marginal to core zone and attracted 11 prospect customers
• Identified and developed new business opportunities, expanding existing client bases by 15%
• Successfully handled de-marketing project of marginal clients to increase portfolio efficiency (resolution of complex cases with inoperative client documents, blocked accounts by Compliance and tax authorities' requests, managing of other non-standard cases)

• Was single point of contact coordinating client on-boarding (accounts opening) and managing all KYC related questions
• Performed oversight role: co-operating with RMs, legal team, KYC support unit, Helpdesk within framework of on-boarding process
• Provided customers professional advisory support for all their operational inquiries, issues and concerns
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes

Achievements:

• Optimized internal operations and restructured of on-boarding process to decrease turnaround times from 40 days to 10 working days by improving client experience
• Implemented unified client questionnaire and increased efficiency of KYC process