Gerald Montano
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Clearance Broker-Associate
Federal Express
02.2014 - Current
- Provided top-notch customer service through attention to detail, quick response times, and expert advice on import/export matters.
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
- Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.
- Increased client satisfaction by providing timely and accurate shipment updates and documentation assistance.
- Provided colleagues and direct reports with management and performance reviews.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
Clearance Officer
TNT UAE LLC
02.2014 - Current
1. CUSTOMER RELATED CHARGE AGENT) PUTTING ALL CUSTOMS RELATED CHARGE AS PER BILL OF ENTRY.
2. BOE Declaration entry in Dubai Trade.
Customer Service and Operations Analyst
Aramex International
01.2011 - 02.2014
CALLING CUSTOMER FOR THERE PROPER LOCATION AND UPDATE STATUS EACH AND EVERY AWB PENDING SHIPMENT ( CUSTOMER SERVICE OPS)
FOLLOW UP TO OUR TEAMS FOR ALL PENDING SHHIPMENTS
Education
Bachelor of Science - Information Technology
University of Perpetual Help Rizal, Philippines.
Las Piñas City, Philippines03.2006
Skills
- Documentation expertise
- Clerical Support
- Goal-Oriented
- Property valuation
- Documentation abilities
- Time Management
SPORTS MINDED PERSON
I love sports basketball, table tennis , badminton and running, jogging.
Languages
English
Intermediate (B1)
Timeline
Clearance Broker-Associate
Federal Express
02.2014 - Current
Clearance Officer
TNT UAE LLC
02.2014 - Current
Customer Service and Operations Analyst
Aramex International
01.2011 - 02.2014
Bachelor of Science - Information Technology
University of Perpetual Help Rizal, Philippines.