Summary
Overview
Work history
Education
Skills
Languages
Custom
Affiliations
Accomplishments
Certification
Timeline
Generic
Gertrude Wilhelmina Lutterodt

Gertrude Wilhelmina Lutterodt

Dubai,UAE

Summary

Dynamic culinary professional with expertise in dish development and culinary creativity, complemented by strong communication and customer service skills. Demonstrates exceptional time management and multitasking efficiency, ensuring seamless operations within budget constraints. Committed to enhancing culinary experiences while pursuing opportunities for growth in the hospitality industry.


Overview

9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Kitchen supervisor

Central Paris Hotel Restaurant ( African Cuisine )
Dubai, UAE
12.2024 - 05.2025
  • Ensured kitchen staff adhered to hygiene and cleanliness standards.
  • Handled customer complaints, enhancing the overall dining experience.
  • Managed inventory and ordered supplies within budget constraints.
  • Assisted in menu planning, introducing innovative dishes to attract customers.
  • Oversaw food preparation, ensuring quality standards were consistently met.
  • Managed POS system and cashiering for efficient service delivery
  • Enhanced food safety standards by implementing strict hygiene practices.

Cook

Mina’s Food Hub
Accra , Ghana
09.2021 - 09.2024
  • Followed strict dietary requirements when preparing food for customers with allergies or health concerns.
  • Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Coordinated events and outside catering such as parties, weddings, board meetings and other special events.
  • Ordered and received products and supplies to maintain well-stocked kitchen areas.
  • Assisted in menu planning for special events or occasions at restaurant.
  • Oversaw to the preparation of good and healthy foods, ensured quality standards are met with which recorded an 80% increase in sales.
  • Adapted cooking methods to create new dishes without compromising on taste or quality.


Housekeeping attendant

Peduase Valley Resort
Aburi, Ghana
02.2019 - 06.2021
  • Maintained pristine room conditions by thorough cleaning and sanitation mid stay and after departure.
  • Collaborated closely with front desk staff for efficient room allocations.
  • Delivered superior service by responding promptly to guest requests.
  • Ensured safety measures whilst handling hazardous cleaning chemicals.
  • Contributed to team effort by helping colleagues during peak hours.
  • Assisted in laundry operations for smooth functioning of housekeeping services.
  • Performed duties with maximum discretion and confidentiality in order to ensure guest privacy.

Sales executive

Ibis Styles Hotel
Accra, Ghana
11.2016 - 08.2017
  • Prepared all F & B pro-forma audits and filing of all paper works
  • Supported with ANAIS monthly production inputs
  • Generated contracts for clients and recorded all contacts with guest i.e. face to face meetings and telephone conversations in Excel report format.
  • Conducted show around for hotel guests and potential customers
  • Attended to potential and existing clients enquiries in the hotel and recorded meeting discussions in excel template.
  • Supported F & B team during events and busy activities
  • Prepared clients PO and event information sheet for each event
  • Made sure all relevant departments are informed of all current and pending events.
  • Recorded a 70% increase in sales and revenue for an exceptional performance in sales and marketing and working closely with front office department.
  • Sales Executive - Ghana

Education

Bachelor of Science - Hospitality & Tourism Management

Ghana Institute of Management and Public Administration
Accra, Ghana
09.2019 - 07.2022

DIPLOMA - MANAGEMENT STUDIES

Ghana Institute of Management and Public Administration
Accra, Ghana
09.2017 - 06.2019

Skills

  • Communication Skills
  • Customer Service Skills
  • Time management
  • Culinary creativity
  • Budget management
  • Multitasking efficiency

Languages

English
Native

Custom

  • Cooking
  • Swimming
  • Reading

Affiliations

  • Cooking
  • Reading
  • Swimming

Accomplishments

Recorded an increase in sales and revenue of 80% for exceptional performance and excellent service delivery.

Certification

Certificate in Hospitality Management

Timeline

Kitchen supervisor

Central Paris Hotel Restaurant ( African Cuisine )
12.2024 - 05.2025

Cook

Mina’s Food Hub
09.2021 - 09.2024

Bachelor of Science - Hospitality & Tourism Management

Ghana Institute of Management and Public Administration
09.2019 - 07.2022

Housekeeping attendant

Peduase Valley Resort
02.2019 - 06.2021

DIPLOMA - MANAGEMENT STUDIES

Ghana Institute of Management and Public Administration
09.2017 - 06.2019

Sales executive

Ibis Styles Hotel
11.2016 - 08.2017

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Gertrude Wilhelmina Lutterodt