GETRUDE NAYEBARE
DUBAI
Summary
Enthusiastic and reliable professional with 5years of retail/ customer service experience, who takes pride in providing excellent service and creating memorable experiences for clients. Detail-oriented team player with strong organizational and communication skills. Ability to handle multiply customers simultaneously with a high degree of positivity anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environment. Proven Sales Associate with a track record of enhancing customer satisfaction and boosting revenues at Seven Wonders Electronics. Excelled in communication and problem-solving, leading to a significant increase in client retention. Skilled in cashier team leadership and customer service, adept at building lasting relationships and efficiently managing time.
Overview
4
4
years of professional experience
Work History
Sales Associates
Seven wonders electronics
12.2022 - 01.2024
- Meeting clients and get to know their needs
- Offering solutions that meet customer needs
- Responding to customer inquiries by phone or email, often using computer, spreadsheet software to process orders or track inventory levels
- Keeping records of customer information such as contact details, purchase history, and product preferences to personalize customer service
- Identifying potential opportunities for business growth with existing clients by offering additional products or services
- Negotiating prices on behalf of the company with client
- Training new joiners
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Recommended complementary purchases to customers, increasing revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
RedTag – BMA International Group
02.2020 - 01.2022
- Cashiering and banking the money made by the store
- Maintaining knowledge of current trends in the industry and competitors' offerings
- Reports on sales performance, customer demographics, or other information as needed
- Providing product demonstrations or other educational services to help customers choose appropriate products for their needs
- Responding to customer inquiries by phone or email, often using computer, spreadsheet software to process orders or track inventory levels
Education
HIGH SCHOOL -
KATIKAMU SDA SECONDARY SCHOOL
01.2016
Skills
- CASHIER TEAM LEADERSHIP
- CUSTOMER SERVICE
- COMMUNICATION
- PROBLEM SOLVING
- TIME MANAGEMENT
- COMPUTER BASIC KNOWLEDGE
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Languages
English
Luganda
References
MIKE MUHUMUZA, STORE IN CHARGE, 01/01/21, 01/01/24, SEVEN WONDERS ELECTRONICS AE, DUBAI
Passions
- Researching
- Swimming
Timeline
Sales Associates
Seven wonders electronics
12.2022 - 01.2024
Sales Associate
RedTag – BMA International Group
02.2020 - 01.2022
HIGH SCHOOL -
KATIKAMU SDA SECONDARY SCHOOL
Similar Profiles
Divya GourDivya Gour
Childcare Educator at Little Wonders MontessoriChildcare Educator at Little Wonders Montessori
Brittney CollierBrittney Collier
Lead Two Year Old Teacher at Small WondersLead Two Year Old Teacher at Small Wonders
Kaleo PearlKaleo Pearl
Preschool Teacher at Little Wonders Learning CenterPreschool Teacher at Little Wonders Learning Center