Ghalai Riad Esbeer
Ajman,UAE
Summary
Diplomatic Sales versed in delivering high-quality customer service. Addresses inquiries and resolves issues to foster retention and loyalty. Prove conflict-resolution skills supported by high-level emotional intelligence.
Overview
1
1
year of professional experience
Work history
Sales representative
AlQeyas Ready Mix and precast
UAE
2022.10 - 2023.08
.
- Implemented market research to evaluate the opportunitied and identify the potential customers
- built a good business relationship with the decision makers (project engineers and owners )
- presentation the company services ,managed the customer requirements and meet their needs
- provided customers with product knowledge ,estimations and quotations
- negotiated terms and conditions of service agreements ,closed the deals and collected payments
Sales and customer service representative
sales specialist at Green signal perfume trading
, UAE
2023.08 - 2024.01
- Conducting market research
- plan and implement my sales work map
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Developed sales materials and promotional content to enhance interactions with customers.
Education
High school diploma,fine arts instiute
Damascus , syria Skills
- Relationship Building
- Active listening and influencing
- customer service
- professional communication
- multitasks
Languages
Arabic
Fluent
English
Elementary
Timeline
Sales and customer service representative
sales specialist at Green signal perfume trading
2023.08 - 2024.01
Sales representative
AlQeyas Ready Mix and precast
2022.10 - 2023.08
High school diploma,fine arts instiute