Ghazl Mowafaq Jumah

• Supervise a 5-member team across sales and operations, ensuring smooth daily workflow and service delivery.
• Handle visa application processes for over 25 countries across Europe, Asia, Africa, and the Middle East.
• Schedule and monitor visa appointments through VFS Global and BLS International.
• Review client documentation and provide accurate guidance throughout the visa application process.
• Coordinate VIP client appointments and travel-related services with professionalism, confidentiality, and attention to detail.
• Support efficient operations by improving service procedures and responding to client needs effectively.
• Organize local and international travel arrangements and tour services.
• Earned top staff rating on Google based on client satisfaction and service quality.

• Coordinated executive correspondence and scheduled meetings.
• Drafted official documents in Arabic and English.
• Provided logistical support for management activities.

• Assisted in auditing financial transactions to ensure compliance with regulatory requirements and internal policies.
• Helped prepare compliance reports and maintain accurate documentation for internal review.
• Monitored procedures and supported the implementation of compliance controls.

• Monitored financial transfers and compliance-related activities in accordance with AML policies.
• Trained staff on compliance procedures and internal regulatory requirements.
• Conducted routine checks to support procedural accuracy and policy adherence.
• Assisted with compliance documentation, reporting, and follow-up actions.

• Provided financial services and handled client inquiries.