Ghifar Salloum
Dubai
Summary
Dynamic and results-driven Sales Manager with 7 years of progressive experience in
leading high-performing sales teams, developing strategic sales plans, and maximizing
profitability. Proven track record in recruiting, training, and managing sales teams
to exceed targets and foster positive team culture. Skilled in sales strategy and
planning, market analysis, and customer relationship management, with a strong focus
on optimizing sales processes and budget management. Adept at providing ongoing
training and development opportunities to enhance team knowledge and drive sales
performance.
Overview
9
9
years of professional experience
Work History
Relationship Manager
Danube Properties
04.2025 - Current
- Contact and qualify inbound and outbound leads generated through telesales and promoter channels.
- Manage the direct sales pipeline and provide end-to-end support to successfully close high-potential and hot leads.
- Collaborate closely with international partners and overseas clients to expand market reach beyond the UAE.
- Conduct client consultations covering market trends, pricing, payment plans, mortgage options, and legal requirements.
- Maintain accurate client records and timely follow-ups using CRM systems to track performance and achieve sales targets.
Relationship Manager
Binghatti Developers
01.2024 - 03.2025
- Contact and qualify potential customers.
- Focus on international partners to follow market trends and target new markets outside the UAE.
- Provide full attention and support to close hot leads generated by both telesales and promoter teams, as these are the main sources of direct sales.
- Identify potential customers and generate new business opportunities for the company.
- Set appointments and follow up on leads.
- Track progress toward meeting sales goals.
- Collaborate with the sales team to develop strategies for achieving sales targets.
- Use customer relationship management (CRM) software to manage leads and sales activities.
- Support negotiation processes and consult clients on market conditions, pricing, mortgage options, legal requirements, and related matters, ensuring fair and honest dealings.
Relationship Executive
Oia Properties
06.2023 - 01.2024
- Set clear performance expectations and provide ongoing coaching and feedback.
- Foster a positive and collaborative team culture.
- Develop and implement strategic sales plans to achieve company objectives.
- Analyze market trends and competitor activities to identify business opportunities.
- Collaborate with the marketing department to align sales strategies with overall marketing goals.
- Monitor sales performance and implement corrective actions to address performance issues.
- Provide regular reports and updates to senior management on sales performance.
Relationship Officer
Emirates Nbd Bank
01.2020 - 05.2023
- Promoting various Banking services to customers which include Account openings, loans, Credit cards, and Customer service.
- Acquiring product knowledge & imparting the same too new to bank customers.
- Taking care of Kiosk location at various Emaar Malls
- Assisting customers & up‑selling/cross selling of Emaar Cards
- Follow up & disbursing the referral generated at Kiosk from internal processing team of the bank
- Generating new customers for Emirates NBD & Emaar portfolio
- Achieving assigned targets month on month
Senior Credit Collections Analyst
Syriatel
03.2017 - 09.2019
- Monitor all customer service departments.
- Resolve customer service issues through effective problem-solving.
- Manage risk reduction and credit control while organizing daily operational tasks.
- Send billing notifications and messages to customers.
- Develop logical methods and process improvements to enhance product performance and service quality.
Education
Bachelor of Science - Business Administration
Damascus Univercity
SYRIA04-2019
Skills
- Sales reporting
- Time management
- Customer relationships
- Product knowledge
- Business development
- Sales data analysis
- Follow-Up & Pipeline Management
- Call Management & Telesales
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Relationship Manager
Danube Properties
04.2025 - Current
Relationship Manager
Binghatti Developers
01.2024 - 03.2025
Relationship Executive
Oia Properties
06.2023 - 01.2024
Relationship Officer
Emirates Nbd Bank
01.2020 - 05.2023
Senior Credit Collections Analyst
Syriatel
03.2017 - 09.2019
Bachelor of Science - Business Administration
Damascus Univercity