Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Ghizlane AIT MALEK

Ghizlane AIT MALEK

Abu Dhabi,AZ

Summary

Dynamic administrative professional with a strong background in office management, scheduling, and effective communication. Proven ability to manage multiple tasks efficiently while ensuring seamless operations and providing exceptional support to executive teams. A strong collaborator who adapts to evolving needs, consistently driving the achievement of organizational goals. Recognized for reliability and commitment to fostering a positive work environment that enhances team performance.

Overview

8
8
years of professional experience

Work History

Recruitment & HR Support Specialist

PRODIE SANTE
04.2025 - Current
  • Assisted a team of 10+ HR professionals in recruitment, onboarding, and employee documentation; managed doctors’ files, ensured compliance, and coordinated document submission to hospitals.
  • Acted as primary point of contact for doctors and hospital partners, handling inquiries, resolving issues, and managing reimbursements, offers, and contracts.
  • Managed daily office operations, including scheduling, email and call management, database updates, and reporting, ensuring smooth workflow across departments.
  • Organized and maintained internal systems, streamlined document handling, and implemented efficient filing and tracking processes.
  • Coordinated with internal teams and external partners to ensure timely delivery of documents, follow-ups, and operational support for HR and administrative projects.

Real Estate Advisor

PSI Real Estate
08.2024 - Current
  • Handled inquiries from over 200+ potential investors, delivering project presentations and providing detailed property information.
  • Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.
  • Utilized CRM systems to track lead status, improving data organization and client follow-up accuracy by 25%.
  • Monitored market trends to provide clients with data-driven advice, contributing to informed decision-making and long-term satisfaction.
  • Built and maintained strong relationships with top-tier developers, ensuring access to exclusive project information and inventory.
  • Organized and conducted property tours and presentations, facilitating clear and effective communication between clients and developers.

Flight Attendant

Emirates Airlines
08.2022 - 01.2024
  • Proactively enhanced passenger experience by introducing personalized service approaches, achieving a 98% satisfaction score.
  • Resolved complex customer conflicts and medical emergencies with tact and efficiency, safeguarding the airline's reputation for excellence.
  • Mentored junior crew members, instilling best practices for customer care and emergency management.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Executive Administrative Assistant

AIT MALEK PLATRIER Contracting
08.2019 - 06.2022
  • Acted as the main coordinator between management, team members and external partners to ensure smooth operations.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing the operation of office equipment for a team of 20.
  • Managed executive calendars, high-priority tasks, and sensitive communications to support company leadership.
  • Designed and implemented operational improvements, enhancing productivity across the team and ensuring seamless support for executive decisions.
  • Played a key role in coordinating bid processes, selecting architects, consultants, and contractors for projects.

Jewelry Sales Associate

Bijou Brigitte
03.2019 - 07.2019
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Offered each customer a positive and personal shopping experience to boost sales, customer satisfaction and loyalty
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals by 10%
  • Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones
  • Developed strong rapport with customers and created positive impression of business

Sales Associate

MORGAN
09.2017 - 02.2019
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Established rapport with customers using active listening and interpersonal skills.

Education

Bachelor of Foreign Languages - Applied To International Business

ALLSH Arts, Lettres, Langues Et Sciences Humaines
Aix-en-Provence
07.2019

Skills

  • Client & Recruitment Management: CRM tools (Microsoft Office, AI tools, Brightcall, MyLeads, P3S), client onboarding, candidate and partner coordination
    HR & Administrative Support: Recruitment assistance, contractor/doctor documentation, credential verification, contract management, office operations
    Analytical & Process Improvement: Reporting, data management, workflow optimization, process enhancement
    Teamwork & Collaboration: Cross-functional collaboration, cultural sensitivity, multi-tasking in fast-paced environments

LANGUAGES

French
English

Timeline

Recruitment & HR Support Specialist

PRODIE SANTE
04.2025 - Current

Real Estate Advisor

PSI Real Estate
08.2024 - Current

Flight Attendant

Emirates Airlines
08.2022 - 01.2024

Executive Administrative Assistant

AIT MALEK PLATRIER Contracting
08.2019 - 06.2022

Jewelry Sales Associate

Bijou Brigitte
03.2019 - 07.2019

Sales Associate

MORGAN
09.2017 - 02.2019

Bachelor of Foreign Languages - Applied To International Business

ALLSH Arts, Lettres, Langues Et Sciences Humaines

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Ghizlane AIT MALEK