Highly skilled professional with extensive expertise in organizational skills, analytical and problem-solving abilities, and strong communication skills. Proficient in Microsoft Office Suite and Google Workspace, with a solid understanding of office equipment operation. Demonstrates exceptional interpersonal and team support, administrative core competencies, and regulatory and legal knowledge. Known for discretion, confidentiality, high attention to detail, patience, persistence, and strong intercultural communication. Adept at time and task management with a commitment to excellence in all professional endeavours.
Administrative Responsibilities:
Manage office operations, including procurement, scheduling, and logistics.
Support executive leadership with high-level administrative tasks.
Oversee document management, filing systems, and records keeping.
Provide executive-level support, including scheduling, correspondence
and report preparation.
Coordinate meetings, events and travel arrangements for Senior
Management.
Manage confidential documents, contracts and corporate records.
Supervise administrative staff and ensure operational efficiency
Ensure compliance with company policies and government regulations.
Supervise support staff or coordinate administrative teams.
Manage budgets, supplies, and office expenditures.
Liaise with vendors, service providers, and external partners.
Government Relations Responsibilities:
Acquire visas from different Embassies in UAE for staff members for business related travels.
Accurately prepare and process required legal documents like rent contract attestation in government agencies such as HAFZA, JAFZA, DMCC, Ministry of Economic, Ministry of Finance, Customs, Court, Chamber of Commerce.
Renew, update and keep up all workers and their dependents' visas and work contracts on time to guarantee that organization's records are up to date in the labor and Immigration Departments.
Send notifications to employees on required documents before their visa expires.
Serve as the primary point of contact for media relations.
Handle crisis communication and reputation management strategies.
Build and maintain relationship with stakeholders, government agencies and the public.
Led reputation management and media relations, strengthening stakeholder trust.
Streamlined application processing for legal doc submissions,
boosting efficiency.
Follow up all Inquiries, preparing proposals where necessary and facilitating show rounds with potential clients to show them our facilities.
Contracting orders and raising invoices.
Assisting in implementing the sales strategy as set by the Sales Manager, and in association with the contracted banqueting caterers including strategies for encouraging repeat business and up-selling.
Supports the sales team in attaining the monthly as well as annual targets and operates with
management and clients to determine business requirements and attaining sales targets.
Coordinates all orders coming from the Sales Team and forwarding it to the operations Team for delivery and logistic schedule.
Responsible in preparing monthly, weekly or daily sales analysis and proposals, agreements, sales reports, and presentations.
Responsible for different kinds of administrative functions essential for everyday operation of the system and fulfilment of the company offers.
Providing inputs and ideas into marketing enterprises and
subsequently promote them and monitor responses.
Helps in maintaining a healthy relationship with existing customers while opening up fresh customers.
Attending network and promotional events to develop and maintain contact with potential clients and professional bodies.
Developed proposals and led facility tours for potential clients.
Assisted in sales strategy execution and up-selling initiatives.
Coordinated orders between Sales and Operations for seamless delivery.
Prepared detailed sales analyses and supported marketing efforts.
Develop a deep understanding of target customers, including contacts, commodity trade lanes, business
types, contract details, and service needs.
Achieve consultative sales by identifying customer needs and offering tailored solutions to enhance market presence.
Foster strong relationships with customers through personalized service.
Optimize transactional sales by effective probing and lead qualification.
Monitor competitor activities and market trends, recommending necessary actions.
Ensure responses to sales leads and key correspondence within 24
hours.
Communicate changes in services or rates, market trends, policies,
and relevant information to assigned accounts.
Assist in processing price quotes and facilitating rate negotiations.
Support problem resolution by delegating to appropriate internal
departments.
Plan, lead and organize programs, projects and activities in marketing, specifically in the areas of market segmentation, marketing planning, marketing plan implementation and monitoring including tracking of corrective and preventive actions, market research, market development, and marketing communications towards achieving KPI's, achieving yearly and medium term targets, and positively impacting customer satisfaction and the company's bottom line.
Represent in meetings with customers, government and private institutions towards clarifying issues on PE & PP, and promoting as a credible manufacturer of good PE and PP products.
Work closely with the General Manager, Business Development in preparing the budgets (volume, marketing and promotion, manpower, and capital).
Develop; recommend and implement approved marketing strategies for enhancing sustained growth.
To work with specialized marketing & advertising agencies to develop brochures, websites, CD and other promotional tools for marketing.
Developing list of target companies, developing direct contacts with them..
To work in close liaison with sales & marketing managers in launching products, expanding market coverage, to achieve committed sales targets, and provide them strategically marketing support in developing niche local and export market.
Organizational Skills
Analytical & Problem-Solving
Communication Skills
Technical ProficiencyInterpersonal & Team Support
Administrative Core Competencies
Regulatory & Legal Knowledge
Liaison & Communication
Soft SkillsTime & Task Management