To succeed in an environment of growth and excellence, and to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trust me with responsibilities and challenges.
Overview
15
15
years of professional experience
Work History
ASSISTANT TEACHER
INNOVENTURES EDUCATION LLC / RAFFLES ECC
02.2023 - Current
Responsible for supporting the class teacher in the general supervision and management of a class of nursery school children, as well as in providing in some input into the planning and executing best practice based on the specific principles
Instrumental in providing support that enable each child to reach their full potential through a commitment to quality and best practice.
CUSTOMER SERVICE CLERK
T. CHOITHRAMS & SONS LLC
10.2017 - 01.2022
Responsible for handling all sales functions
Respond to any queries and give every information that a customer needs
Managing stocks availability throughout the supply chain
From supplier to store
Monitoring stock levels and reviewing product performance in order to identify current and future trading opportunities.
BANK TELLER
ABRA DIOCESAN TEACHERS AND EMPLOYEES MULTI-PURPOSE COOPERATIVE (ADTEMPCO), PHILIPPINES
03.2014 - 01.2017
Process all over the counter transactions such as PESO deposits, withdrawals, loan releases, loan payments and sundry collection
Verifies the authenticity of notes
Validity of checks and identification documents presented
Prepares end of the day, weekly, monthly reports consolidated cash and check summary sheets
Record late check deposits / collections and generate reports of payments
Balance cash on-hand against the teller’s report at the end of the day
Promotes and maintain positive relations with all regular and potential clients and members
Conduct courtesy meeting to private and government employees, member and nonmember regarding all the services offered by the company.
CUSTOMER ACCOUNT SPECIALIST
WESTERN UNION PHILIPPINES
Process all over the counter transaction such as receiving, sending local and international remittances
In charge in safe keeping of all the receipts and disbursement form transaction during the day for audit purposes
Coordinate with the PETNET representative in exceeding limit transaction, forwarding all the details to be process for further verification
Maintain and promotes positive relations with all the customers, and prospective customers in the future
Gathering all the data needed for future reference.
DATA ANALYST / ENUMERATOR
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT (DSWD) PHILIPPINES
11.2009 - 01.2011
Responsible in gathering data information, assessment of household per day as per required
Provides summary of report subject for verification and revision based on actual data collected
Provides itinerary reports, scheduling and planning activities involve in the assessment
Make a courtesy call to the office of the local government unit for the program implementation
Maintain and promotes positive relations to all the people involved in delivering the government program in all household
Aid in choosing the qualified household beneficiary by gathering all the necessary data and part of the committee.
Education
BACHELOR OF SCIENCE IN COMMERCE Major in MANAGEMENT -
UNIVERSITY OF BAGUIO
01.2001
Skills
Fifteen years (15) of progressive Customer Service experience, Knowledge of office management and procedure Professional communication skills and ability to communicate effectively with multiple audiences, consumers, store personnel and internal information sharing Ability to work as part of the team and take initiative independent of direct supervision
Client Engagement
Documentation skill
Document Management
Advertising and marketing
Problem-Solving
Teamwork and Collaboration
Time Management
Lesson Planning
Oral communication
Timeline
ASSISTANT TEACHER
INNOVENTURES EDUCATION LLC / RAFFLES ECC
02.2023 - Current
CUSTOMER SERVICE CLERK
T. CHOITHRAMS & SONS LLC
10.2017 - 01.2022
BANK TELLER
ABRA DIOCESAN TEACHERS AND EMPLOYEES MULTI-PURPOSE COOPERATIVE (ADTEMPCO), PHILIPPINES
03.2014 - 01.2017
DATA ANALYST / ENUMERATOR
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT (DSWD) PHILIPPINES
11.2009 - 01.2011
CUSTOMER ACCOUNT SPECIALIST
WESTERN UNION PHILIPPINES
BACHELOR OF SCIENCE IN COMMERCE Major in MANAGEMENT -
UNIVERSITY OF BAGUIO
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