Gigy Sargee
Dubai
Summary
I am enthusiastic about advancing my professional skills and knowledge within an organization that appreciates dedication and entrusts me with meaningful responsibilities and challenges. As a personable and outgoing receptionist, I consistently deliver exceptional customer service and administrative support. My strengths lie in proficient calendar management, precise data entry, and meticulous database administration. I thrive in roles where I can engage with the public and provide top-notch clerical assistance, making me a valuable asset to any team
Overview
19
19
years of professional experience
7
7
Languages
Work History
Business Development Manager
SMTC UAE (SMTC MIDDLE EAST DMCCO)
12.2022 - Current
- Sales management: Successfully managed a sales team members consistently achieving or exceeding quarterly and annual sales targets
- Developed and implemented sales strategies that led to increase in revenue within [timeframe]
- Fostered strong client relationships, resulting in a high client retention rate and repeat businesses
- Product knowledge: Demonstrated a deep understanding of safety training products in services, effectively communicating their value propositions to potential clients
- Conducted regular training sessions for the sales team to enhance their products knowledge and selling skills
- Client Engagement: Identified Client needs and provided tailored safety training solutions that addressed their specific requirements
- Collaborated closely with Clients to understand their challenges and concerns, ensuring a high level of customer satisfaction
- Market Research: Conducted thorough Market research to identify trends, competitors and potential business opportunities in the safety training industry
- Utilized Market insight to refine sales strategies and stay ahead of industry developments
- Team Leadership: Provides strong leadership and motivation to the sales team, fostering a collaborative and goal-oriented work environment
- Conducted regular performance reviews, provided constructive feedback and offered coaching to team members to enhance their skills
- Networking: Attended industry conferences and trade shows to expand the company's network and safety training services
- Built relationships with key stakeholders and influencers in the safety and training sector
- Sales Presentations: Delivered compelling sales Presentations to potential clients, effectively highlighting the benefits and features of safety training programs
- Customized presentations to address specific client concerns and needs
- Sales Reporting: Generated detailed sales reports and analyzed sales data to identify trends and areas for improvement
- Presented regular sales performance updates to senior management
- Negotiation Skills: Negotiated contracts and pricing agreements with clients, ensuring favorable terms for both parties
- Collaboration: Collaborated with the marketing team to develop promotional materials and campaigns that support sales efforts
- Worked closely with the training and development team to ensure seamless delivery of safety training programs.
Business Development Manager
Rainbow Star Training Services (RSTS.ae)
04.2021 - 11.2022
- Contacting potential clients to establish rapport and arrange meetings
- Planning and overseeing new marketing initiatives
- Researching organisations and individuals to find new opportunities
- Increasing the value of current customers while attracting new ones
- Finding and developing new markets and improving sales.
Regional Manager
Al Hathboor Group LLC - Avon Perfumes & Beauty Products Trading
06.2017 - 01.2019
- Ensure Implementation of approved sales plans and strategies in the Region
- Generate profitable sales growth, commensurate with the potential of the market
- Achieve monthly targets for the Region KRA
- Conceptualize, manage and execute events to constantly build and develop the Avon brand's aspiration in the minds of the people
- Preparation of annual sales forecast.
Regional Sales Manager
Al Hathboor Group LLC - Avon Perfumes & Beauty Products Trading
08.2011 - 07.2017
- Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence
- Identify hiring needs, select and train new salespeople
- Prepare and review the annual budget for the area of responsibility
- Analyze regional market trends and discover new opportunities for growth
- Suggest new services/products and innovative sales techniques to increase customer satisfaction
- Accomplish regional sales objectives by recruiting, training, assigning, scheduling, coaching, counseling and disciplining employees in assigned areas
- Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews
- Implementing productivity, quality and customer service standards
- Establishes sales objectives by creating a sales plan and quota
- Maintains and expands customer base
- Surveying consumer needs and trends, tracking competitors.
Area Sales Manager
Al Hathboor Group LLC - Avon Perfumes & Beauty Products Trading
05.2009 - 07.2011
- Managing, training and providing guidance to the sales representatives of an assigned territory
- Setting reasonable sales targets to the sales representatives
- Monitoring the performance of the sales representatives and motivating members to meet or exceed sales targets
- Utilizing outbound telephone calls, email communications and face-to-face meetings with customers to close sales
- Conduct sales meetings and events
- Do door to door marketing and sales activities
- Saturate and increase number of sales representatives of the given territory.
Administrative Secretary
Pronet Computer Systems
01.2006 - 10.2009
- Preparing quotation and purchase orders
- Manage and maintain budgets (Petty cash) and carry out invoicing monthly basis
- Filing documents as well as entering data and maintaining databases
- Arranging and scheduling appointments, meetings and events
- Preparing facilities necessary arrangements for events if required
- Observing best business practices and etiquette.
Office Administrator & Sales coordinator
OPTIMIZA Information Technology and Services
11.2008 - 02.2009
- Prepare documents
- Contact customers and prospects to arrange appointments
- Act as first point of sales support
- Contribute to customer satisfaction by ensuring the accuracy and timely processing of orders
- Prepare presentations and supporting material
- Update lead generation from sales managers to the pipeline.
Sales and Marketing Executive
Firepro Star Safety and Security
06.2005 - 03.2006
- Responsibilities include selling fire alarm products
- Conducts on-site customer visits with new and existing customers
- Maintains existing and builds new customer partnerships
- Develops and sustains sales
- Identifies customer products needs and coordinates execution of orders.
Education
MBA - Marketing -
Jaipur National University
Bachelor of Business Administration - BBA - undefined
Mahatma Gandhi Council for Technical Education
IATA/UFTA Foundation & EBT - undefined
Swastik School of Travel & Tourism, Kerala, India
Skills
Presentation Skills
Excellent communication skills
Strong organizational skills
Employee Training
Time Management
Territory Management
Presentation Skills
Personal Information
- Date of Birth: 04/15/1983
- Nationality: India
- Driving License: Holding Valid UAE Driving License
- Marital Status: Married
- Visa Status: Husband's Sponsorship
References
Reference on request
Timeline
Business Development Manager
SMTC UAE (SMTC MIDDLE EAST DMCCO)
12.2022 - Current
Business Development Manager
Rainbow Star Training Services (RSTS.ae)
04.2021 - 11.2022
Regional Manager
Al Hathboor Group LLC - Avon Perfumes & Beauty Products Trading
06.2017 - 01.2019
Regional Sales Manager
Al Hathboor Group LLC - Avon Perfumes & Beauty Products Trading
08.2011 - 07.2017
Area Sales Manager
Al Hathboor Group LLC - Avon Perfumes & Beauty Products Trading
05.2009 - 07.2011
Office Administrator & Sales coordinator
OPTIMIZA Information Technology and Services
11.2008 - 02.2009
Administrative Secretary
Pronet Computer Systems
01.2006 - 10.2009
Sales and Marketing Executive
Firepro Star Safety and Security
06.2005 - 03.2006
MBA - Marketing -
Jaipur National University
Bachelor of Business Administration - BBA - undefined
Mahatma Gandhi Council for Technical Education
IATA/UFTA Foundation & EBT - undefined
Swastik School of Travel & Tourism, Kerala, India