Gillian Daly

Delivered high-quality patient care to enhance recovery process.

Built clinical knowledge and leadership skills to effectively diagnose patients.

Carried out patient assessments with minimal supervision.

Established immediate and long-term care goals, working with interdisciplinary teams to implement.

Dealt with emergencies with calm and composure.

Conducted efficient handovers at shift change; ensured continuity of quality care for all patients.

Followed strict hygiene protocols during all clinical procedures; minimised cross-contamination risks significantly.

Assisted patients with daily activities such as eating, bathing, promoting independence where possible.

Administered medication for better control over patients' symptoms.

Streamlined communication between doctor and patients by explaining medical jargon simply and clearly.

Liaised effectively with multidisciplinary team, ensuring seamless patient care delivery.

Observed changes in patient conditions; reported to appropriate healthcare personnel promptly.

Performed wound dressings, reducing risk of infection or further complications.

Improved patient comfort by providing personalised care and attention.

Took vital signs regularly; ensured stability or identified potential emergencies promptly.

Collaborated closely with other nurses on the ward; fostered a supportive work environment conducive for swift patient recovery times.

Participated actively in staff meetings; contributed valuable insights towards improvement of nursing practices at the hospital.

Conducted health assessments to identify areas requiring medical intervention.

Maintained accurate medical records, enhancing efficiency in treatment plans.

Ensured safe environment with regular cleaning and sterilisation of equipment.

Applied clinical skills to administer IVs, injections, and catheters accurately and safely.

Provided emotional support, resulting in improved patient morale.

Demonstrated empathetic understanding towards patients' families; facilitated effective communication about the progression of patients’ conditions.

Built positive rapport with patients from various backgrounds.

Monitored patient conditions, continuously assessing vitals to ensure ongoing quality care.

Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.

Completed shifts alongside university-based learning.

Collaborated with staff members to facilitate quality care, increasing patient satisfaction.

Stayed up-to-date on the latest nursing developments to provide best patient care.

Eased family anticipation by updating regularly on patient progress, developments and treatment changes.

Cultivated strong relationships with customers to drive engagement.

Stayed updated on company policies, enabling accurate information dissemination to customers.

Demonstrated products effectively, leading to informed purchasing decisions by customers.

Facilitated seamless transactions at check-out counters for quick checkout process.

Ensured smooth banking operations by coordinating with the team effectively.

Managed large volumes of incoming calls for efficient customer service operations.

Delivered personalised service to each client, fostering trust and loyalty.

Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.

Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.

Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.

Recorded and processed customer data accurately.

Provided outstanding customer service to high volumes of clients, consistently achieving first-rate satisfaction scores.

Advised management of customer service trends, creating proactive strategies to maintain best practices.

Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.

Processed high-value payments with meticulous accuracy.

Maintained up-to-date client records in database systems.

• Prepared letters, information sheets and order documentation and distributed to clients.

Maintained a clean and organised bar, enhancing customer satisfaction.

Handled cash transactions securely minimising risk of theft or fraud.

Created an inviting atmosphere through friendly interaction with customers.

Adapted quickly to different situations maintaining efficiency even under pressure.

Managed stock levels efficiently, preventing shortage during peak hours.

Trained new staff members effectively, ensuring top-notch service standards were maintained.

Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.

Provided excellent service to customers, resulting in repeat business.

Resolved customer complaints promptly to maintain good relationships.

Completed end-of-day cleanup to reset bar for next day.

Tapped and attached new kegs, avoiding disruptions in supply for patrons.