Gilna Sachin
Dubai
Summary
Accomplished HR professional with expertise in strategic planning, CRM software, and resource allocation. Proficient in business correspondence writing and the Microsoft Office suite. Demonstrates a strong ability to optimise processes and enhance operational efficiency. Career goals include leveraging skills to drive organisational success and innovation. Driven Human Resources Assistant with knack for enhancing employee engagement and streamlining recruitment processes. Successfully revamped onboarding procedures, leading to quicker integration and higher retention rates. Skilled at fostering positive workplace culture and resolving conflicts, contributing to more cohesive and productive team environment.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Executive Secretary, Human Resources
GEMS Legacy School
Dubai
03.2022 - 03.2025
- Streamlined recruitment process for more efficient hiring. Maintained employee records, ensuring compliance with data protection regulations.
- Supported new hires during onboarding process, helping them settle into roles faster.
- Collaborated closely with department managers for better cross-functional communication.
- Administers, monitors and explains insurance benefits to employees, serves as liaison between employees and insurance carriers
- Supports employees with insurance related and medical issues
- Partnered with a team to streamline claim workflows ensuring accurate claim resolution.
- Coordinated training sessions to enhance employees' skills and knowledge.
- Presented analytic findings in a clear manner during team meetings, fostered informed decision making within the organization.
- Planned and organizing surveys and other statistical collections for data analysis.
- Assists PRO with issuing visas and labor cards details
- Submits and processes KHDA approvals for relevant employees as part of the compliance process
- Produces HR letters, NOCs, salary certificates and salary transfer letters in English and Arabic (in coordination with GRE) as required on a timely basis
- Supports ERP project team with input on HR systems like Dynamics 365
- Maintaining diaries and arranging appointments
- Liaising with relevant organizations and clients; Managing databases; Coordinating various events and activities
- Timely coordination with the management for recruitment and selection processes
- Schedule and organize interviews for various teaching and administrative positions; Application of teacher NOC and approval in KHDA website; Compile and prepare reports and documents pertaining to all HR activities
- Assist and coordinate with IT to prepare badges, passes and ID cards
- Managing inbound customer service ensuring messages from parents are passed to staff members in time
- Assisted in school admission and database management in Salesforce and KHDA website
Administration Officer
Pearl Wisdom School
Dubai
03.2020 - 08.2020
- Processing applications, including screening, and evaluating applications
- Producing admission offers; communicating with applicants; providing data entry and execution of decisions
- Providing file completion and registration support to new applicants at the beginning of each semester; Investigating, evaluating, and analyzing application data and records
- Assisting in new student orientation and other educational events, ensuring all necessary arrangements are made prior to all scheduled events
- Conducting campus tours and school visits as required; Contacting and following-up with the facilities department and IT department
- Conducting all other related duties as assigned
Accountant
PVS TECH Technical Services LLC
Dubai
03.2012 - 05.2015
- Manage entire responsibility of account receivables and accounts payable; Prepare monthly/quarterly/yearly financial statements; Reconciliation of bank accounts; Confer and coordinate for audits with internal and external auditors; Maintain fixed asset module; Manage payroll function for employees; Monitor cash flow and reconcile petty cash; Prepare year end accounts for clients
Customer Support Executive
ICICI Bank
Kerala
08.2009 - 06.2010
- Professionally and effectively employ sales skills to achieve targeted sales; Increase the level of sales and business mix direct from individual clients and via third party bookers/agencies; Research and Database; Maintain an accurate and current database; Identify and develop sources of potential clients; Customer Contact; Effectively communicate with clients to gain commitment to purchase end products
Education
Master of Business Administration - Finance and Marketing
Birla Institute of Technology
Mesra, Ranchi; Manama Bahrain 04.2007 - 03.2009
Bachelor of Business Administration -
Birla Institute of Technology
Mesra Ranchi; Manama Bahrain 04.2004 - 03.2007
The Indian School
BahrainCHRM -
OASIS Educational Institute
Dubai, UAESkills
- Strategic planning expertise
- CRM software familiarity
- Resource allocation mastery
- Business correspondence writing
- Microsoft office suite proficiency
Languages
English
Fluent
Hindi
Advanced
French
Beginner
Affiliations
- Reading, Music
References
Ms. Alethea Vaz
GEMS Legacy School Dubai
+ 971522012480
Ms. Latha Venkateswar
GEMS Legacy School Dubai
+ 971508680176
Timeline
Executive Secretary, Human Resources
GEMS Legacy School
03.2022 - 03.2025
Administration Officer
Pearl Wisdom School
03.2020 - 08.2020
Accountant
PVS TECH Technical Services LLC
03.2012 - 05.2015
Customer Support Executive
ICICI Bank
08.2009 - 06.2010
Master of Business Administration - Finance and Marketing
Birla Institute of Technology
04.2007 - 03.2009
Bachelor of Business Administration -
Birla Institute of Technology
04.2004 - 03.2007
The Indian School
CHRM -
OASIS Educational Institute
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