GINA C. PENEYRA
Dubai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks in multiple sections simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Assistant Credit Manager
Mandarin Oriental Jumeira, Dubai
01.2022 - Current
- Reconciling Credit Card Posting and Payments accurately and consistently.
- Initiating and processing approved refunds on a timely manner.
- Collaborating and coordinating with Sales, Reservations, F&B and Front Office Team to ensure a smooth credit operations and resolve inter-departmental issues on a timely manner.
- Maintaining a good communication with Travel Agents and Companies regarding their billings, payment schedules and any other issues related to credit.
- Efficiently resolved disputes by working closely with customers and negotiating mutually beneficial payment plans or settlements.
- Ensured adherence to regulatory requirements and industry best practices by assisting Credit Manager on regularly updating department policies, procedures, and documentation.
- Developed strong relationships with key clients through regular communication, fostering trust and improving long-term account management on the absence of Credit Manager.
- Assisted the Credit Manager in preparing detailed reports for senior management on the performance of the department''s portfolio.
- Assisted Credit Manager to manage a diverse portfolio of accounts, maintaining accurate records and ensuring timely collections activities were undertaken.
- Assisted Credit Manager to minimized potential losses by conducting thorough credit reviews on high-risk accounts before extending additional credit lines with the approval of higher management.
- Assisted Credit Manager on reviewing the AR Accounts on a monthly basis
- Preparation and submission of daily task such review of high balance report, AR Adjustments, unbilled charges, bank payment posting, commission posting and month-end reports on the absence of Credit Manager.
Paymaster and General Cashier
Mandarin Oriental Jumeira, Dubai
09.2018 - 12.2021
- Conducted regular audits of payroll records to ensure accuracy, identifying areas for improvement and recommending corrective actions when necessary.
- Maintained employee trust and confidentiality by safeguarding sensitive payroll information and adhering to privacy regulations.
- Handled complex payroll issues promptly, resolving disputes and answering employee questions to maintain a positive work environment.
- Served as an internal subject matter expert on all payroll-related matters, providing guidance and support to colleagues across various departments.
- Strengthened interdepartmental relationships by collaborating with HR, accounting, and IT teams on cross-functional projects involving payroll systems.
- Contributed to the successful implementation of annual salary adjustments, promotions, and bonuses while maintaining strict adherence to company policies.
- Ensured timely and accurate payment processing by meticulously reviewing payroll documents and data entry.
- Reduced payroll discrepancies by implementing thorough verification procedures and cross-checking processes.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Personal Assistant to General Manager/T&C in Charge
MAF Accor Hotels ISS
11.2015 - 09.2018
- Arrange GM appointments and correspondence
- Attend business meetings and taking meeting minutes
- Create presentations using Microsoft Office, (Word, PPT), Devise and maintain office systems to efficiently deal with paper flow
- Handling incoming and outgoing correspondence, including mail and emails
- Screening telephone calls and inquiries and directed them as appropriate
- Coordinating travel arrangements and accommodations of GM, Organizing personal and professional calendars and supply reminders of meeting and events
- Checking the payroll attendance of hotel staff before sending to Finance.
- Assisting staff on their requests, complains, suggestions and correspondence, Updating hotel manning per department, Updating recruitment list, Checking pending leave, PH and OW of the staff, Arranging and preparing social activities concerning staff in the hotel
Paymaster
Pullman City Center Hotel & Residences – MAF
04.2014 - 10.2015
- Preparing the hotel’s payroll accurately and timely as per the prescribed requirements, Ensures that all PAF (Personal Action Form) are duly authorized and signed valid for all active employees in the payroll system.
- Ensures that all “status change” notices are duly authorized and signed before preparing them for data processing
- Ensures that all attendance records are properly completed and approved by the Heads of Departments.
- Verify utilization benefit such as vacation and airfare are properly documented.
- Verify regular and overtime hours on attendance sheets against those on time and attendance records, Reconciling monthly payroll costs and to prepare the resulting journal entries for posting to the General Ledger.
- Preparing the monthly reconciliation of all the payroll and benefit related accounts of local employees to ensure that all departing employees are accurately paid in accordance with statutory requirements and as per contractual agreement.
- Updating the monthly manning guide in the financial statement as per the guide
- Checking all the employee benefit related to petty cash claims validity and accuracy to process payment
- Providing an effective payroll auditing system as a tool for the hotel’s management to provide a courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance,
- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to standard set
- To liase with Human Resource Department and on the spot check of the staff in and out procedures and computer record
- Maintaining up-to-date well-organized files in support of payroll input, preparing regularly, unless computerized, in co-operation with HR, a comparison between actual benefits outstanding versus provisions in the General Ledger for indemnity, airfare and vacation pay
- To provide to HR division all pertinent data for their monthly compilation of statistical personnel information.
Finance Coordinator
MAF Accor Hotels ISS
10.2013 - 04.2014
- Responded in a timely manner to ‘ad-hoc’ reporting requests from throughout the department, Met with department heads in order to communicate financial information according to their needs
- Worked closely with DOFA on various program related projects including Financial Statement preparation
- Facilitated finance meetings to share information, respond to issues and avoid escalations, and develop incentive programs to improve performance
- Maintain strictest confidentiality, Maintain Financial files by serial number for easy accessibility
Education
Bachelor of Science in Accountancy, TERTIARY -
Araullo University
04.2007
SECONDARY -
General Luna National High School
04.2001
Skills
- Credit policy development
- Credit Control Procedures
- Dispute Resolution
- Credit Reports
- Workflow Coordination
- Team Collaboration
- Documentation Skills
- Computer Literate (MS Word, MS Excel, PowerPoint, HMS, Info Genesis, BAYAN, Oasys and Edocs System)
Training
- General Cashier (Reliever)
- Cash collection, depositing cash in the bank, spot check, closing cash and preparation of house bank account sheets on a daily basis
- Preparing petty cash disbursement and keeping the logbook for ‘post-dated cheque’ updated.
- Accounts Receivable Clerk (Reliever)
- Credit Card Reconciliation
- Accounts Payable Clerk (Reliever)
- Updating and checking invoices with corresponding LPO’s received from receiving
- Sort out daily mails and calls received from the suppliers
- Uploading invoices from FCM to SUN System
- Posting manual JV’s
- Processing payments like General Cashier, PRO’s and staff salary vacation and final settlement cheques
- Processing monthly payments like Dubai Municipality Tax, Alcoholic payment, telephone bills etc.
- Reconciling Supplier’s Statement of Accounts
- Reconciling Ageing Report
Personal Information
- Age: 35 years old
- Height: 5’2”
- Family Status: Married
- Date of Birth: 11/10/88
- Nationality: Filipino
References
Available upon request
Timeline
Assistant Credit Manager
Mandarin Oriental Jumeira, Dubai
01.2022 - Current
Paymaster and General Cashier
Mandarin Oriental Jumeira, Dubai
09.2018 - 12.2021
Personal Assistant to General Manager/T&C in Charge
MAF Accor Hotels ISS
11.2015 - 09.2018
Paymaster
Pullman City Center Hotel & Residences – MAF
04.2014 - 10.2015
Finance Coordinator
MAF Accor Hotels ISS
10.2013 - 04.2014
Bachelor of Science in Accountancy, TERTIARY -
Araullo University
SECONDARY -
General Luna National High School
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