GIORGIANA PAZII

• Provide high-level executive and personal support, managing complex diaries, private appointments, and household schedules with discretion
• Support personnel-related projects and liaise with internal teams as required
• Coordinate children's education-related matters, including school documentation, extracurricular activities, tutors, camps, payments, and travel logistics
• Oversee household operations, including management of domestic staff, drivers, and external service providers
• Handle personal shopping, errands, reservations, gifting, event support, and household procurement
• Plan and manage domestic and international travel arrangements, visas, and documentation
• Deliver full lifestyle coordination, including wellness scheduling, memberships, renewals, and key reminders
• Manage personal expenses, reimbursements, invoicing, and confidential financial administration
• Act as the primary point of contact for all personal matters, liaising with internal and external stakeholders
• Provide corporate and office-based support, assisting with administrative and operational business matters
• Handle highly sensitive information and private matters with absolute confidentiality and professionalism

• Provide comprehensive administrative and secretarial support to the Board of Directors.
• Organize correspondence, manage communications, schedule meetings and travel arrangements, and coordinate board retreats and special events.
• Maintain confidentiality while preparing accurate reports and taking minutes at board meetings.
• Foster positive relationships with stakeholders, serve as a liaison, implement company policies and legal guidelines, and fulfill additional duties as required.
• Support the company in government relations by managing communication and documentation with government agencies. Ensure compliance with visa regulations, and labor laws, and facilitate the renewal of Trade licenses and Establishment cards. Maintain accurate records and coordinate processes to meet regulatory requirements effectively.
• Coordinate the amendment process for Memorandums of Associates (MOAs), and Powers of Attorney (POAs), and facilitate the sale of shares. Manage communication and documentation with stakeholders to ensure precision, legality, and adherence to regulatory requirements throughout these processes.
• Meet the personal needs of the principal's family and organize both small intimate gatherings and large social events.
• Contribute to the company's expansion, growth, and market penetration as demonstrated by the opening of five restaurants (10AK Dubai, 10AK The Terrace, Sumsan Dubai, TanCha Dubai & North Mizon), and a Tennis Academy, Emilio Sanchez Dubai.
• Efficiently defined and implemented a comprehensive brand strategy along with the operational team, who led one of the company restaurants, TanCha Dubai to be included in the Michelin Guide 3 years in a row: 2022, 2023, and 2024.
• Successfully negotiated contracts, secured, managed logistics, and hosted performances by leading artists including (Fat Joe, Flo Rida, Ja Rule, Tyga, Super Sako, Trey Songz, Rema, Swae Lee, OT Genesis, AJ Tracey, August Alsina, Wizkid, Designer, and so on) at 10AK Dubai, ensuring seamless execution and significantly enhancing the venue's prestige and drawing large audiences.

• Wrote and optimized website and social media content in both Romanian and English, managed link-building and content marketing strategies, and oversaw social media presence.
• Monitored campaign performance to ensure alignment with business goals, created engaging online content such as attention-grabbing, forum posts, videos, and blogs, and analyzed content success.
• Generated marketing ideas, edited and posted multimedia content online, and strategised user acquisition across various channels and platforms.
• Prepared event proposals, conducted supplier research and negotiations, managed event logistics, supervised marketing activities, developed targeted advertising campaigns on Facebook and Google Ads, and utilized industry trends to identify growth opportunities.

• Organized and coordinated a wide range of events (conferences, training sessions, product launches, meetings, weddings, baptisms, etc.) within the company.
• Negotiated contracts with clients, maintained client relationships pre-event and ensured flawless event execution.
• Developed strategic event plans, selected venues, managed logistics, and designed budgets to maximize profit.
• Handled technical requirements and auxiliary services, prepared event documentation, negotiated and finalized contracts, and addressed customer inquiries and complaints promptly.
• Managed event schedules and salon agendas, verified supplier invoices, stayed updated on industry trends and collaborated with team members to meet sales targets.
• Achieved repeat business through effective account management and networking, while developing new sales strategies to enhance customer satisfaction.

• Consistently delivered professional, friendly, and engaging guest service while leading and managing the Guest Relations department.
• Ensured adherence to service standards, promptly handled guest concerns, and maintained safety policies.
• Conducted regular departmental meetings and balanced operational and administrative needs.
• Provided informative assistance to guests regarding hotel facilities, followed department policies and procedures, and oversaw check-in services and room assignments.
• Coordinated with other departments to prepare for guests' arrivals and inform them about hotel services.
• Managed guest records, accounts, and billing processes, and discreetly resolved any guest issues or complaints.
• Maintained communication with VIP clients to ensure they receive personalized attention and information about available amenities.

• Supported executives by managing their schedules, coordinating meetings, and handling travel arrangements and accommodations.
• Facilitated smooth communication between the CEO and staff, attended meetings to take notes and record minutes, and responded to emails and correspondence to enhance business processes.
• Maintained databases and filed systems to boost team efficiency, and prioritized tasks in leadership calendars.
• Managed expense reports, assigned tasks to staff, and handled corporate records and queries to alleviate pressure on management.
• Welcomed visitors, resolved customer queries, and managed incoming communications effectively.
• Implemented document management systems, streamlined administrative processes, and coordinated complex travel arrangements for executives.
• Ensured seamless information flow across departments and supported office operations through correspondence management and organizational procedures focused on delivering exceptional customer service to enhance client satisfaction and uphold the company's reputation.