Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Gisela Paola Baroldi

Gisela Paola Baroldi

Dubai,UAE

Summary

Over 10 years of experience providing top-tier customer service in diverse settings, including restaurants, banks, and retail.

Consistently achieved 100% customer satisfaction by tailoring services to meet individual client needs, building rapport, and resolving issues promptly.

Skilled in managing interactions with all types of clients, from VIPs to walk-ins, ensuring a personalized and positive experience every time.

Adept at multitasking, handling high-pressure situations, and fostering a welcoming environment.

Overview

11
11
years of professional experience

Work History

Assistant officer

Poplavsky International Offices DMCC
Dubai, UAE
04.2025 - Current
  • Assisted clients in resolving issues related to their business operations.
  • Coordinated visa appointment scheduling and medical examination arrangements for customers.
  • Supported clients with bank account openings and related communications.
  • Addressed and resolved client concerns with Free Zone authorities.

Waitress

Lekki on Deck
Dubai, UAE
01.2025 - 04.2025
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Utilised professional communication skills to resolve customer complaints.


Account Manager

Russo
Buenos Aires, Argentina
09.2023 - 07.2024
  • Achieved client satisfaction by managing key accounts effectively.
  • Managed business relationships to ensure loyalty and long-term commitment.

Manager / Team Leader / Cashier / Front desk agent

Santander Bank
Buenos Aires, Argentina
08.2016 - 09.2023
  • Managed a team of 15, delivering exceptional service to VIP clients and ensuring satisfaction.
  • Promoted quickly for excellence in customer relations and team leadership.
  • Utilized CRM tools to track client interactions, personalize services, and drive retention.

Cashier / Hostess / Waitress

Unique Community
Buenos Aires, Argentina
02.2014 - 02.2016
  • Provided excellent customer service in cashier, hostess, and waitress roles.
  • Managed transactions, greeted and seated guests, and ensured timely food service.
  • Enhanced the guest experience through attentive service and a positive attitude.

Education

Oenology - Study of Wine

Angentinian Wine School

Business Management and Customer Negotiation

Blas Pascal University

Skills

  • Customer Service
  • Wine knowledge
  • Decision-making
  • Committed team player
  • Excellent communication skills
  • Hard-worker

Languages

Spanish
Native
English
Fluent

Timeline

Assistant officer

Poplavsky International Offices DMCC
04.2025 - Current

Waitress

Lekki on Deck
01.2025 - 04.2025

Account Manager

Russo
09.2023 - 07.2024

Manager / Team Leader / Cashier / Front desk agent

Santander Bank
08.2016 - 09.2023

Cashier / Hostess / Waitress

Unique Community
02.2014 - 02.2016

Oenology - Study of Wine

Angentinian Wine School

Business Management and Customer Negotiation

Blas Pascal University
Gisela Paola Baroldi