GIWA ISMAIL MUSE
Administrative Officer
Montreal
Summary
Motivated and organized individual seeking an office Administrative position in order to support team members and making a significant contribution to the success of the company, expand clientele using professional communication, excellent cooperation, and customer service skills.
Overview
27
27
years of professional experience
17
17
years of post-secondary education
2
2
Certifications
Work History
Administrative Officer
Tamdeed Business Center
Dubai
01.2020 - 01.2021
- Manage office supplies, expenses and office budgets
- Maintain and update company databases
- Organize a filing system for important and confidential company documents
- Update office policies as needed
- Prepare reports and presentations with statistical data, as assigned
- Schedule in-house and external events
Office Manager
China Civil Engineering Construction Corporation, CCECC Nigeria LTD
01.2010 - 01.2019
- Organizing meetings and managing databases
- Organizing company events or conferences
- Dealing with correspondence, complaints and queries
- Supervising and monitoring the work of administrative staff
- Managing office budgets
- Delegating tasks to junior employees
- Ensuring that health and safety policies are up to date
- Assisting the organization's HR function by keeping personnel records up to date, arranging interviews and so on.
Administrative Manager
MSF Security Service Limited
01.2005 - 01.2009
- Preparing budgetary plans for business management
- Managing all operational expenditures within approved budget
- Managing schedules for office staff
- Organizing training plans for recently hired employees and assisting them to perform their duties
- Performing and maintaining discipline on workplace
- Identifying management's problems and applying necessary repairs
- Performing liaison between management and staff members
- Effectively communicate with customers and replying to their complaints
- Participating in management discussion
- I
- I
Customer Service Manager
01.2001 - 01.2004
- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared
- Coordinate luggage collection and storage
- Oversee check-in and check-out procedures,
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff
Network Administrative
Domino Stores Limited
01.1996 - 01.1997
- Identifying and solving any problems that arise with computer networks and systems
- Consulting with clients to specify system requirements and design solutions
- Budgeting for equipment and assembly costs & assembling new systems maintaining existing software and hardware and make upgrad monitoring computer networks and all systems working with IT support personnel providing network administration and support
Data Entry Officer
Eko Hotel Limited
01.1994 - 01.1995
- Insert customer and account data
- Compile, verify accuracy and sort information according to priorities
- Review data for deficiencies or errors, correct any incompatibilities
- Research and obtain further information for incomplete documents
- Apply data program techniques and procedures
- Scan documents and print files, when needed
- Respond to queries for information and access relevant files
- Comply with data integrity and security policies
- Ensure proper use of office equipment and address any malfunctions
Education
Certificate in Professional CCTV Surveillance System - undefined
Bright Future Training Institute
01.2021 - 04.2022
Advanced Diploma - Computer Engineering
Obafemi Awolowo University
01.1998 - 04.2000
Diploma - Computer Science
Advanced Management Institute
01.1992 - 04.1994
Secondary School Certificate - undefined
Baiyeku Comm. Secondary School
01.1985 - 04.1989
undefined
01.1978 - 04.1984
undefined
Eko Boys High School
01.1992 - 04.1992
undefined
Centre for Administrative Skills Dev
undefined
Chartered Institute of Finance & Control of Nigeria
undefined
Chartered Institute of Finance & Control of Nigeria
undefined
Institute of Professional Managers & Administrator of Nigeria
Certificate in Professional CCTV Surveilliance System Training - undefined
Future Training Institute
Associate - undefined
Chartered Institute of Finance & Control of Nigeria
FIPMA - undefined
Fellow Institute of Professional Managers & Administrator of Nigeria
Fellow (Chartered - undefined
Institute of Finance& Control of Nigeria) FCIFC
I
Skills
Languageundefined
Certification
I
Timeline
Certificate in Professional CCTV Surveillance System - undefined
Bright Future Training Institute
01.2021 - 04.2022
Administrative Officer
Tamdeed Business Center
01.2020 - 01.2021
Office Manager
China Civil Engineering Construction Corporation, CCECC Nigeria LTD
01.2010 - 01.2019
Administrative Manager
MSF Security Service Limited
01.2005 - 01.2009
Customer Service Manager
01.2001 - 01.2004
Advanced Diploma - Computer Engineering
Obafemi Awolowo University
01.1998 - 04.2000
Network Administrative
Domino Stores Limited
01.1996 - 01.1997
Data Entry Officer
Eko Hotel Limited
01.1994 - 01.1995
Diploma - Computer Science
Advanced Management Institute
01.1992 - 04.1994
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Eko Boys High School
01.1992 - 04.1992
Secondary School Certificate - undefined
Baiyeku Comm. Secondary School
01.1985 - 04.1989
undefined
01.1978 - 04.1984
undefined
Centre for Administrative Skills Dev
undefined
Chartered Institute of Finance & Control of Nigeria
undefined
Chartered Institute of Finance & Control of Nigeria
undefined
Institute of Professional Managers & Administrator of Nigeria
Certificate in Professional CCTV Surveilliance System Training - undefined
Future Training Institute
Associate - undefined
Chartered Institute of Finance & Control of Nigeria
FIPMA - undefined
Fellow Institute of Professional Managers & Administrator of Nigeria
Fellow (Chartered - undefined
Institute of Finance& Control of Nigeria) FCIFC
I
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