Gizem Ergisi

Maternity leave (Nov 2022 onwards)

Marketing & operational strategy for family owned London based grocery being modernised

Business planning for acquisition of potential new grocery site

• Lead Pharmacist in busy high street branch at heart of Stoke Newington, overseeing a team of up to 10
• Won award for role during onset of COVID pandemic (2021 award recipients by Training Matters as "highly recommended" Pharmacy team of the year
• Evaluated medication use patterns within pharmacy community, identifying areas for improvement and implementing evidence-based interventions accordingly.
• Developed strong relationships with healthcare providers, contributing to a collaborative approach to patient care.
• Spearheaded pharmacy initiatives aimed at promoting health awareness within the community.
• Closely monitored pharmacy performance metrics.

• Contributes actively to the continuity of smooth daily operations by overseeing the entire dispensing process from verifying prescriptions, packaging medication, dispensing medicine accurately and educating patients on usage, storage and possible side effects
• Coordinates closely with doctors and healthcare professionals for all medicine-related issues
• Conducts Medicines Use Reviews (MUR) and New Medicine Services (NMS) with eligible patients
• Attends to patients’ needs and enquiries; providing private consultations when necessary
• Oversees inventory control; ordering more supplies whenever required while ensuring compliance throughout
• Keeps up to date with latest breakthroughs, trends and development within pharmaceuticals.

• Assisted the pharmacist with dispensing, material preparation, packaging, inventory control, vendor deliveries, processing orders and preparing prescriptions
• Utilised electronic prescription services to ensure availability for scheduled prescriptions
• Assisted healthcare counter staff with marketing of OTC products, driving sales and providing healthcare advice to customers on treatments of minor ailments
• Carried out health checks within workplace and dealt with all escalated issues accordingly.

• Ensured continuity of daily operations with duties revolving around the 76 performance standards competencies identified by the General Pharmaceutical Council including providing medicine-related information to prescribers
• Coordinated with staff doctors and pharmacists with the dispensing of medicine.

• Shadowed a pharmacist within the mental health clinics and wards; providing assistance with data entry, dispensing for inpatients and learnt about the different drug purposes
• Gained insight into hospital operations and duties of a hospital pharmacist.

• Provided assistance to the drug dispensing process with duties including collecting patient prescriptions, verifying requirements and accompanying the pharmacist on the delivery
• Attended to patients’ needs and answered all relevant queries promptly and accurately.

• Provided assistance to the pharmacist and dispensing staff to ensure continuity of daily operations while ensuring compliance and adherence to health and safety regulations
• Attended to customers’ needs and provided recommendations in alignment with needs.

• Provided translation and interpretation services for the underprivileged with legal documents.