GLADIS P MARTIN
Pulpally,India
Summary
A dedicated and self-motivated professional with expertise in Tally and retail software utilisation. Demonstrates strong leadership skills, decision-making power, and a focus on target achievement. Proven ability in cross-selling products, brand promotion, and revenue growth planning. Fluent in English and multilingual, with exceptional adaptability and self-confidence. Committed to driving sales reporting and achieving business objectives.
Overview
2026
2026
years of professional experience
2017
2017
years of post-secondary education
Work history
Sales Girl
LORA FANCY
Pulpally, India
- 1 year experience as a Sales Girl in Lora Fancy Pulpally
- Assisted customers in selecting products and provided detailed information about features and benefits.
- Managed inventory levels by restocking shelves and organising merchandise to enhance store presentation.
- Processed transactions accurately and efficiently using point-of-sale systems, ensuring a smooth checkout experience.
- Engaged with customers to build rapport, ensuring a welcoming atmosphere and encouraging repeat visits.
- Demonstrated product usage and provided recommendations, enhancing customer satisfaction and loyalty.
- Collaborated with team members to achieve daily sales targets and maintain a positive work environment.
Waiter
ROYAL PHOENICIA
BAHRAIN, BAHRAIN
01.2024 - 06.2025
- 8 months experience as a Waiters in Bahrain
- Provided exceptional customer service by attentively taking orders and addressing inquiries.
- Ensured cleanliness and organisation of dining area to create welcoming atmosphere for guests.
- Collaborated with kitchen staff to coordinate timely delivery of food and beverages to patrons.
- Assisted in training new team members on service protocols and menu knowledge.
- Maintained accurate knowledge of menu items and daily specials to effectively inform customers.
- Handled cash and card transactions with precision, ensuring accurate billing and payment processes.
- Resolved customer complaints with professionalism, striving to enhance overall dining experience.
Education
SSLC -
Kerala Board of HS
Plus Two - undefined
Kerala Board
ACCOUNTING
ACADEMY OF INNOVATIVE MANAGEMENT
INDIA 04.2019 - 05.2019
Skills
- Tally
- Hardworking & self-motivated
- Optimistic
- Adaptability/Flexibility
- Self-Confidence
- Leadership Skill
- Decision making Power
- Target achievement focus
- Retail software utilisation
- Multilingualism
- Cross-Selling products
- Revenue growth planning
- English fluency
- Brand Promotion
- Sales reporting
Personal Information
- Husband's Name: Renjith M S
- Date of birth: 03/09/01
- Gender: Female
- Nationality: Indian
- Marital status: Married
- Religion: Christian
Custom
I hereby declare that all the above mentioned information is true.
Timeline
Waiter
ROYAL PHOENICIA
01.2024 - 06.2025
ACCOUNTING
ACADEMY OF INNOVATIVE MANAGEMENT
04.2019 - 05.2019
Plus Two - undefined
Kerala Board
Sales Girl
LORA FANCY
SSLC -
Kerala Board of HS
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