Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Gülbahar Arıcı

Gülbahar Arıcı

duba,UAE

Summary

Dedicated professional with extensive expertise in food ingredients and allergen awareness, ensuring exceptional customer engagement and service prioritisation. Proven ability to efficiently process orders, manage accurate billing, and handle cash transactions. Skilled in warmly greeting guests, seating them comfortably, and presenting menus with detailed knowledge. Strong team coordination and empathy towards customers enhance overall dining experiences. Career goal: to leverage skills in a dynamic environment focused on delivering outstanding customer service.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Server

Bistro mitte
san carlos, united states
06.2024 - 11.2024
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Collaborated closely with kitchen staff to manage dietary requirements of customers.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Maintained cleanliness in dining area for a pleasing atmosphere.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Increased order value by upselling sides, drinks and desserts.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Hostess

Elia restaurant
San carlos, United States
03.2024 - 11.2024
  • Managed office calendar, set new appointments and assisted with arrangements.
  • Organised waiting lists during peak hours to manage crowd effectively.
  • Oversaw office supply orders and replenished stock for staff use.
  • Assisted elderly or disabled guests from entrance to their seats, showing empathy and care.
  • Greeted customers over the phone politely while taking down reservation details accurately.

Animator

wonasis hotel
mersin, turkey
06.2019 - 09.2019

plan activities

interact with children lead the kids clup

greeting guests

make entertaning games

Server

Friends cafe restaurant
Adana, turkey
09.2017 - 04.2019
  • Managed high-volume orders to ensure timely delivery of meals.
  • Entered orders into system promptly, reducing wait time for meals.
  • Achieved prompt resolution of complaints with diplomatic dispute management.
  • Transported food quickly between kitchen and restaurant areas to maintain temperature and quality.

Education

Associate's degree - Anesthesia

Cukurova University
Adana
08.2017 - 06.2019

Skills

  • Order processing efficiency
  • Food ingredients expert
  • Empathy towards customers
  • Team coordination
  • Service prioritization
  • Menu presentation
  • Allergen awareness
  • Cash handling
  • Seating guests
  • Customer engagement
  • Ordering procedures
  • Warmly greeting guests
  • Accurate bill management

Languages

Turkish
Native
English
Fluent

Affiliations

  • dancing (salsa bachata and hiphop) travelling and reading book

References

References available upon request.

Timeline

Server

Bistro mitte
06.2024 - 11.2024

Hostess

Elia restaurant
03.2024 - 11.2024

Animator

wonasis hotel
06.2019 - 09.2019

Server

Friends cafe restaurant
09.2017 - 04.2019

Associate's degree - Anesthesia

Cukurova University
08.2017 - 06.2019
Gülbahar Arıcı