Gloria Blake

.

Ensured safety and effectiveness of treatments by properl calibrating laser equipment.

• Perform body contouring and muscle toning (EMS cool Scrupling machine)

• performing Hifu facelift and body slimming with (3D ultrasound machine)

• Perform Hydra facial with (Elite and hydralift machine)

• performing carbon laser & soft light for skin rejuvenation (Q ,Switch machine )

• performing PRP for Hair Loss

• Performing face and body microneedling with( Exion machine )

• Performing Radio Frequency fractional co2 laser for wrinkle finelines scars Acne scars and stretchmark (Genesis Q switch machine )

• Performing laser hair removal (Quanta Duetto deka and candela)

• performing iv therapy drip for dehydration and boosting of immunity and also improvement of the skin

• Performing tattoo removar (Q Switch machine)

As part of my commitment to excellence, I follow recommended protocols and adjust parameters as needed

• Implemented hygienic practices to maintain a clean treatment space.
• Conducted comprehensive skin analysis for tailored treatment plans.Analyze clients skin and recommend suitable treatments
• Detailed Pre and Post consultation
• Assist the client for Cryo therapy (‑110 to ‑140 degree cold)
• Perform Cryo Slimming treatments and muscle toning
• Performing reduction of cellulites
• Perform Cryo's signature facial
• Perform cryo Hydra facial
• Recommend home care products and advise after care
• Book client follow up treatment
• Reminder calls and courtesy calls to the new customers
• Chemical peels‑mild (Glycolic acid, AHA, Salicylic Acid, Lactic Acid)
• Ultrasonic peel
• Galvanic facial
• Micro current lifting facial
• LP'G facial
• Light therapy (Collagen booster red light and Anti‑bacterial blue

light)

• As part of my commitment to excellence, I follow recommended protocols as needed.

• Provided exceptional customer service, ensuring repeat client bookings.
• Implemented hygienic practices to maintain a clean treatment space.
• Perform chemical peels, facials,
• microdermabrasion, collagen regeneration treatments.
• Microneedling certification and led facial treatments.
• Maintain scripts to book appointments, and computer‑based POS system to take payments.
  
• Keeping files on patients and adhering to strict requirements.
• Performed medical spa services Assisted in the development of signature treatment.
• Assisted customers in identifying their needs and providing them

with recommendations for various products.
• Contributing to the daily activities of the spa general manager.

• Improved customer satisfaction by addressing and resolving complaints swiftly.
• Managed difficult situations for positive outcomes.
• Enhanced brand reputation with excellent telephone etiquette.
• Delivered exceptional service to increase customer loyalty.
• • Provide guests with information on the rates
  and services available
  • Booking and confirming reservations
  • Assure the proper allocation of rooms
  • Check‑in and registration of guests
  • Telephone answering, screening and directing calls,
  relaying messages, obtaining information from
  callers.
  • Greet and direct guests to the guest house.

• Delivered high quality therapeutic massages by employing a range of techniques and modalities.
• Assessed client needs for specific treatments, enhancing overall wellbeing.
• Alleviated physical discomfort with targeted deep tissue massage techniques.
• Developed personalised treatment plans to aid in pain management and stress relief.
• Maintained clean and comfortable therapy environments, promoting relaxation and healing.
• Conducting massage techniques on the face and body to relieve stress and muscle pain.
  • Provide assistance to the spa manager in the management of spa activities on daily basis.
  • Retained clients through exceptional work ethic, individualized beauty care plans and positive attitude.
  • Handled or escalated client complaints in line with brand guidelines.

• Provided comfort to patients by offering emotional support and companionship.
• Enhanced patient satisfaction with clear and compassionate communication.
• Administered medications for pain management and symptom control.
• Ensured cleanliness of patient rooms to maintain a hygienic environment.
• Care for patients, including checking their temperature, blood sugar level and blood pressure.
  • Assisting patients with routine activities and assisting with meals as needed.
  • Assist patients as needed with activities of daily living and comfort measures.
  • Worked under the direct supervision of a registered nurse in accordance with the policies and procedures of the hospital and department.
• Maintained accurate patient records, enhancing continuity of care.