Summary
Overview
Work History
Education
Skills
Languages
Hobbies
References
Declaration
Timeline
Generic
Godfrey Kisenyi

Godfrey Kisenyi

Dubai

Summary

Dynamic hospitality professional with a proven track record at Imperial Resort Hotel, enhancing guest satisfaction through exceptional customer service and effective decision-making. Skilled in multitasking and attention to detail, I consistently implemented innovative solutions that improved service quality and fostered a welcoming environment for diverse clientele.

Overview

9
9
years of professional experience

Work History

Housekeeper

Emrill Services LLC
10.2020 - Current
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Concierge

Imperial Resort Hotel
03.2017 - 12.2019
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Education

High School Certificate -

Standard High School
Kampala, Uganda
11-2008

Skills

  • Hospitality
  • Team player mentality
  • Customer service
  • Time management
  • Decision-making
  • Guest experiences

Languages

English
Intermediate (B1)

Hobbies

Sports

Music

References

Upon Request

Declaration

I hereby declare that the fetails and information given above are complete and true to the best of my knowledge.

Timeline

Housekeeper

Emrill Services LLC
10.2020 - Current

Concierge

Imperial Resort Hotel
03.2017 - 12.2019

High School Certificate -

Standard High School

Similar Profiles

CREATE PROFILE
Godfrey Kisenyi