Godsway Amemaxa
Customer And Sales Development
Dubai
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 7-years of my career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Direct Sales Coordinator
RAK BANK
Dubai
05.2022 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Met customers in homes and businesses to discuss and demonstrate products.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Managed and motivated sales team to increase revenue.
- Personal Loan, Credit Cards and Mortgages Sales
- Manage and maintain high standard of customer service
- Analyzing customers profile (individual)
- Conduct Risk analysis on customer profile
- Customer Representative Management
- Administrative duties
- Wrote reports outlining activities and sales.
Heard Of Credit
Options Microfinance LTD
Accra
10.2018 - 10.2021
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Reviewed and analyzed loan procedures.
- Developed strategies to expedite payments and customer resolutions.
- Disburse and recovery of credit facilities
- Resolve any discrepancies in customers' accounts by conducting bank reconciliation.
- Monitor the performance of distressed collections and use approprait measures to collect the debt.
- Monitor and track account payables to make sure the customers follow the agreed payment schedule to the later
- Calculate the financial ratio of clients using a credit scoring system.
- Conduct a monthly bank reconciliation on account and remind the customer their current obligations.
Sales and Marketing Officer
Family Trust Capital LTD
Accra
03.2013 - 01.2018
- Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
- Utilized CRM software to track sales progression and communicate project needs.
- Suggested innovative ideas to increase sales and improve customer experience.
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Managed sales promotions and marketing strategies on major social media sites.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Managed accounts to retain existing relationships and grow share of business.
Education
Higher National Diploma HND - Mechanical Engineering
Accra Technical University
Accra, Ghana 06.2014 - 06.2017
Skills
Business growth and retention
Sales presentations
Business development and planning
Analytical problem solver
B to B sales
Direct sales
Contract Negotiation
Customer acquisition
Database Management
Sales expertise
Teamwork and Collaboration
Self-Motivated
Excellent Communication
Written Communication
Reference
Name: Mr. Noufal Kandenkavil " Rank Bank"
Position: Manager
Email: noufal.kandenkavil@rakbank.ae
Mobile: +971503347175
Name: Mrs. Cynthia Kukah "Options Microfinance Ltd"
Position: CEO
Email: cynhatekah@gmail.com
Mobile: +233244233935
Timeline
Direct Sales Coordinator
RAK BANK
05.2022 - Current
Heard Of Credit
Options Microfinance LTD
10.2018 - 10.2021
Higher National Diploma HND - Mechanical Engineering
Accra Technical University
06.2014 - 06.2017
Sales and Marketing Officer
Family Trust Capital LTD
03.2013 - 01.2018