Godwin Arinanye
Majid Al Futtaim (Carrefour Hypermarkets)
Dubai
6
years of professional experience
Customer service professional with versatile expertise across retail, hospitality ,cashiering,front office and guest Service. skilled in POS and CRM system, customer support, reservations and faced paced environment.
Work History
Customer Service Cashier
3 Years 8 Months- Process high-volume checkout transactions using POS systems, ensuring accuracy across cash, card, and digital payments.
- De-escalate customer concerns on the floor, providing quick, helpful solutions during peak operational hours.
- Assist with daily service counter duties, returns, exchanges, and promotional recommendations.
Hostess / Receptionist
2 Years- Welcomed and registered arriving guests, maintaining a welcoming and organized reception desk.
- Managed reservation platforms, managing allocations, guest calls, and walk-in requests efficiently.
- Coordinated across internal teams to fulfill special requests and resolve customer inquiries promptly.
Education
Certified Customer Experience Professional: CCXP
Diploma - Nursing and Midwifery
Certificate - Microsoft Office Suite
Skills
Guest inquiry resolution
Complaint handling
Patience and composure
Administrative skills
Data entry proficiency
Cash management
English communication
Hospitality best practices
Customer rapport
Reservation processing
Additional Information
language: English fluent
Gender: female
Timeline
Customer Service Cashier
Majid Al Futtaim (Carrefour Hypermarkets)
02.2023 - CurrentRead More
Hostess / Receptionist
Fairway hotel
12.2020 - 12.2022Read More
Mummy's Computer School
Certificate from Microsoft Office Suite
Read More
Mengo Nursing and Midwifery School
Diploma from Nursing and Midwifery
Read More
Certified Customer Experience Professional: CCXP
Read More